Walk-in at Optum for CHAT SUPPORT roles. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in at Optum-overview
- Company – Optum walk-in
- Role -CHAT SUPPORT
- Qualification – Any Graduate
- Experience –freshers
- Location –Hyderabad
- Salary –2.5 – 3 LPA
Walk-in at Optum-ABOUT COMPANY
Optum is a leading health services and innovation company that is part of UnitedHealth Group. It specializes in providing healthcare solutions, technology-enabled services, and data analytics to improve the delivery and management of healthcare.
As a subsidiary of UnitedHealth Group, Optum operates across the healthcare ecosystem, working with health systems, payers, employers, life sciences companies, and government organizations. The company’s mission is to help make the healthcare system work better for everyone by driving innovation, improving patient outcomes, and reducing costs.
Walk-in at Optum-RESPONSIBILITIES FOR CHAT SUPPORT
- Responding to Customer Inquiries: Engage with customers in real-time through chat platforms to address their questions, concerns, and inquiries promptly.
- Providing Information: Offer accurate and relevant information about products, services, policies, procedures, and any other customer-related topics.
- Troubleshooting: Identify and diagnose customer issues or problems, and work to provide effective solutions or escalate to higher levels of support if necessary.
- Problem Resolution: Resolve customer complaints, issues, or conflicts to ensure customer satisfaction and retention.
- Technical Support: Assist customers with technical issues related to products, software, websites, or applications. Provide step-by-step guidance and troubleshooting assistance.
- Navigating Systems: Utilize internal systems, databases, and knowledge bases to retrieve information and assist customers effectively.
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Walk-in at Optum- Skills Required
- General knowledge of computers and business operations
- Proven ability to communicate articulately and credibly
- Solid keyboard skills and experience using helpdesk, ordering or CRM software
- Demonstrated ability to achieve service goals
- Success in highly automated environment
- Dynamic and engaging written communication style
- Excellent interpersonal and business communications skills – verbal and written
- Demonstrated self-motivation
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HOW TO APPLY FOR THE Walk-in at Optum?
To apply for the OPTUM(Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Â CHAT SUPPORT |
| Experience | FRESHERS |
| Contact no. | Jessy () |
| Date | 3rd September |
| Time | 10.00 AM – 12.00 PM |
| walk-in Address: | Optum UnitedHealth Group , Site 1 Raheja Mindspace, Building no 14 5th Floor, Hyderabad, Telangana- 500081 |
Walk-in at Optum– Frequently Asked Question?
What is the Optum walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 – 3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
