Physics Wallah Recruiting 2023 hiring Chat Support Role. Any Graduate,PG Candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company –Physics Wallah Work From Home
- Roles – Chat Support
- Qualifications -Any Graduate, PG
- Location -Remote ( Work From Home)
- Work Experience -0-2
- Salary – 17 K – 19 K PM
ABOUT THE COMPANY
Physics Wallah is an online education platform that focuses on providing quality education and resources in the field of physics. Created by renowned physics educator Alakh Pandey, Physics Wallah offers comprehensive video lectures, study materials, and practice questions to help students understand and excel in physics concepts. The platform covers a wide range of topics, from basic principles to advanced theories, and is designed to simplify complex concepts through clear explanations and examples. With a large and dedicated following, Physics Wallah has become a popular choice among students preparing for competitive exams like IIT-JEE and NEET in India. It is known for its engaging teaching style, emphasis on problem-solving skills, and commitment to making physics accessible and enjoyable for learners.
Job Responsibility For Chat Support Role
- Customer Interaction: Engage in real-time chat conversations with customers to address their inquiries, concerns, or requests. Maintain a professional and courteous tone while providing accurate and helpful information.
- Troubleshooting: Identify and troubleshoot technical or product-related issues that customers may encounter. Gather necessary information, ask relevant questions, and guide customers through step-by-step solutions or escalate the issue to the appropriate department if needed.
- Product Knowledge: Develop a strong understanding of the company’s products, services, and policies. Stay updated on any changes or updates to effectively address customer inquiries and provide accurate information.
- Issue Resolution: Strive to resolve customer issues promptly and efficiently. Follow established procedures and guidelines to ensure consistent and effective problem resolution. Document customer interactions and details of the issue for reference and future analysis.
- Multitasking: Manage multiple chat conversations simultaneously while maintaining attention to detail and providing accurate responses. Effectively prioritize inquiries based on urgency and complexity to ensure timely resolution.
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Skills Required For Chat Support
- Excellent Written Communication: Strong written communication skills are essential as chat support primarily involves written interactions. Clear and concise writing, proper grammar, and spelling are crucial for effectively conveying information and understanding customer inquiries.
- Customer Service Orientation: A customer-centric mindset is important. Having empathy, patience, and a positive attitude towards customers, even in challenging situations, helps create a positive customer experience.
- Problem-Solving Abilities: The ability to analyze and understand customer issues and provide appropriate solutions is vital. Strong problem-solving skills allow Chat Support agents to quickly identify problems, gather relevant information, and offer effective resolutions.
- Product Knowledge: Thorough knowledge of the company’s products, services, and policies enables Chat Support agents to provide accurate and relevant information to customers. Regular updates and training on product knowledge are essential for delivering high-quality support.
- Multitasking and Time Management: Chat Support agents often handle multiple customer conversations simultaneously. Efficient multitasking, prioritization, and time management skills ensure timely responses and satisfactory resolution of customer inquiries.
HOW TO APPLY FOR PHYSICS WALLAH 2023 ?
To apply for the Physics Wallah Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Chat Support (Remote Work From Home)
Physics Wallah 2023 – Frequently Asked Question ?
What is the Majorel selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Physics Wallah salary for freshers?
The average of 17 K – 19 K PM is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
