Konecranes is hiring for the position of Trainee – Global IT Technical Support in Delhi. This opportunity is open to candidates with a Bachelor’s degree in Computer Science or IT and 0-1 years of experience. The role is based in Pune and offers an excellent chance for fresh graduates to kickstart their careers in IT support. Interested candidates with the required qualifications and experience are encouraged to apply.
Table of Contents
Konecranes – Overview
| Konecranes – Overview: | |
| Company | Konecranes |
| Roles | Trainee – Global IT Technical Support |
| Qualification | Bachelor’s Degree in computer/IT field |
| Location | Pune |
| Work Experience | 0-1 years |
| Salary | 2-8 Lpa |
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Responsibilities & Skills
| Job Role: | Trainee – Global IT Technical Support | ||||
| Qualifications: | Bachelor’s Degree in computer/IT field | ||||
| Experience: | 0-1 years | ||||
| Job Type: | Full Time | ||||
| Location: | Pune | ||||
| Responsibilities & Skills For Trainee – Global IT Technical Support : | |||||
| Responsibilities 1. Manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure. 2. Assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required. 3. Adopt IT processes and policies during day to day support. 4. Handling IT project activities assigned to you. 5. Identify and communicate the problem areas based on the incoming incidents. 6. Assistance during User Acceptance Test Skills 1. Customer service-oriented mindset. 2. Strong presentation and communication skills. 3. Eagerness to learn and share knowledge with team members. 4. Effective communication and active listening within the team. 5. ITIL knowledge is a plus. 6. Ability to collaborate with multiple teams. 7. Willingness to work in a 24×7 shift environment. 8. Familiarity with ISO 14001 and 45001 standards. | |||||
Konecranes (Trainee – Global IT Technical Support): Apply Link
| To Check & Apply for Konecranes (Pune) Important Link | |||||
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HOW TO APPLY ?
To apply for the Konecranes – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
| Apply for Job Base on Location,Role & Qualification | ||
| Jobs By Location | Jobs By Role | Jobs By Qualification |
| Hyderabad | Sales Executive Jobs | 10th Pass/12th Pass |
| Bangalore | HR Jobs | Any Graduate |
| Mumbai | Accounting Jobs | BCOM/MCOM |
| Gurgaon | Customer Service Jobs | MBA/PGDM |
| Kolkata | IT software Jobs | BCA/MCA |
| Pune | Account Receivable / Account Payable Jobs | Work from Home |
| Chennai | Relationship Manager | BE/BTECH/ME/MTECH |
| Kochi | Finance Jobs | Diploma |
| Coimbatore | Other Jobs | Other Degrees |
About Konecranes company :
Konecranes is a global leader in lifting equipment and services, specializing in providing innovative solutions for material handling. The company designs, manufactures, and services cranes and other lifting equipment, including industrial cranes, container handling equipment, and machine tools. Konecranes is committed to enhancing operational efficiency and safety across various industries, including manufacturing, shipping, and logistics. With a strong presence in more than 50 countries, the company is focused on delivering value through smart lifting solutions and sustainability practices.
FAQ
Is Konecranes owned by Kone?
Konecranes originated within the Finnish Kone Corporation.
What is the role of a technical support trainee?
Responsibilities may include troubleshooting software or hardware problems, diagnosing technical issues, and providing guidance on resolving them.
Is technical support an IT job?
Yes, technical support is a part of an IT job.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
