Genisys Walk in Drive: Hiring For Customer Support

Genisys Walk in Drive: Hiring For Customer Support Role. 12 pass in any discipline. 0-3 years of experience Candidate preferred.

Genisys Walk in Drive – Overview

• Company Website- www.genisys.com
• Company – Genisys Walk in
• Roles – Customer Support
• Qualification -12 pass
• Location – Bangalore
• Work Experience – 0 – 3 years
• Salary – 2.75-5.5 Lacs P.A.

ABOUT Genisys COMPANY

Genisys Information Systems is an IT consulting and services company that provides a range of technology solutions to businesses. Headquartered in the United States, Genisys Information Systems offers services such as software development, system integration, IT consulting, and outsourcing. The company focuses on delivering innovative and customized solutions to address the unique needs of its clients across various industries.

Genisys Walk in Drive – Roles & Responsibilities For Customer Support

1. Respond promptly to customer inquiries and provide accurate information or assistance.
2. Handle and resolve customer complaints, aiming for customer satisfaction.
3. Maintain a comprehensive understanding of products or services to address customer queries effectively.
4. Process orders, forms, applications, and requests with attention to detail.
5. Escalate complex issues to the appropriate department for resolution.
6. Keep records of customer interactions and transactions.
7. Follow communication procedures, guidelines, and policies when interacting with customers.
8. Provide feedback on the efficiency of customer support processes.
9. Collaborate with team members to enhance overall customer experience.
10. Stay updated on company products, services, and policies to provide accurate information to customers.

Genisys Walk in Drive – Skills Required For Customer Support

1. Strong communication skills for effective interaction with customers.
2. Active listening abilities to understand and address customer needs.
3. Empathy and patience to handle customer inquiries and complaints.
4. Problem-solving skills to resolve issues and provide timely solutions.
5. Time management to efficiently handle multiple customer interactions.
6. Knowledge of products or services to offer accurate information.
7. Adaptability to handle diverse customer personalities and situations.
8. Positive attitude and customer-focused mindset.
9. Proficiency in relevant software and systems for customer support.
10. Ability to work collaboratively in a team-oriented environment.

HOW TO APPLY FOR Genisys Walk in Drive ?

To apply for the Genisys Walk in Drive Interview Candidate need to walk in to the Venue that is given below.

FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Genisys Walk in Drive – Frequently Asked Question?

What is Genisys Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 2.75-5.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.

Who is the CEO of Genisys group?

Sir Ashok J Rabheru KCVO DL is the Chairman and CEO of the Genisys Group.

Is Genisys a product based company?

Genisys Group is a new age global information technology and business process services company. We work with enterprises to help them reimagine their businesses to adapt to the digital world and to be successful.

Is Genesys a big company?

With more than 6,000 employees serving customers in over 100 countries, Genesys is a truly global company.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.