Accenture Mega off campus Recruitment 2023 hiring Customer Service Associate – Query Management Role. Any Graduate Candidates can apply for the post.
Table of Contents
Accenture Mega off Campus Recruitment 2023 – OverView
- Company – Accenture
- Roles – Customer Service Associate – Query Management
- Qualifications – Any Graduate
- Location – Bangalore/ Gurgaon/ Mumbai/ Noida/ Hyderabad
- Work Experience – 0-3
- Salary -3LPA – 8LPA
Accenture off Campus Recruitment 2023 – ABOUT COMPANY
Accenture is a global professional services company that offers a wide range of services in strategy, consulting, digital, technology, and operations. Founded in 1989, the company operates across various industries, helping clients to navigate challenges, innovate, and transform their businesses. With a focus on harnessing the power of technology and human ingenuity, Accenture provides solutions to improve efficiency, enhance customer experiences, and drive growth. The company’s expertise spans from business and technology consulting to digital transformation, cloud services, and cybersecurity, making it a leader in delivering cutting-edge solutions to organizations worldwide.
Accenture Mega off Campus Recruitment 2023 – Customer Service Associate – Query Management Responsibilities
- Query Resolution: Addressing customer queries, concerns, and issues through various communication channels, such as phone, email, and chat.
- Problem-Solving: Analyzing customer inquiries and finding effective solutions to meet their needs and resolve any challenges they face.
- Communication: Providing clear and concise responses to customer queries, ensuring they understand the resolution steps and relevant information.
- Client Interaction: Interacting with customers professionally and empathetically, maintaining a positive and helpful demeanor throughout the interaction.
- Issue Escalation: Identifying complex or unresolved issues and escalating them to appropriate teams for further assistance and resolution.
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Accenture Mega off campus Recruitment 2023 – Skills Required
- Communication Skills: Excellent verbal and written communication skills to interact with customers clearly, empathetically, and professionally.
- Customer-Centric Approach: A strong focus on understanding and addressing customer needs, providing timely and effective solutions.
- Problem-Solving: Ability to analyze customer inquiries, identify root causes, and find creative solutions to resolve issues.
- Active Listening: Skill in actively listening to customer concerns, asking clarifying questions, and demonstrating genuine interest in their needs.
- Empathy: Ability to empathize with customers’ situations and emotions while maintaining a solution-oriented approach.
HOW TO APPLY FOR Accenture Mega off campus Recruitment 2023 ?
To apply for the Accenture Mega off campus Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE – Customer Service Associate – Query Management (Bangalore Location)
ROLE – Customer Service Associate – Query Management (Gurgaon Location)
ROLE – Customer Service Associate – Query Management (Mumbai Location)
ROLE – Customer Service Associate – Query Management (Noida Location)
ROLE – Customer Service Associate – Query Management (Hyderabad Location)
Accenture Mega off campus Recruitment 2023 – Frequently Asked Question ?
What is the Accenture selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Accenture salary for freshers?
The average of 3LPA – 8LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.