Tech Mahindra Mega Walkin Drive For Non-voice Process/International Chat Process/ Associate – Customer Support Roles. Any Graduate candidates can apply.
Table of Contents
Tech Mahindra Mega Walkin Drive – Overview
- Company – Tech Mahindra
- Roles – Non-voice Process/International Chat Process/ Associate – Customer Support
- Qualification – Any Graduate
- Location – Kolkata/ Hyderabad/ Chandigarh/ Pune/ Noida
- Work Experience – 0-5 Years
- Salary – 3 LPA – 6 LPA
ABOUT Tech Mahindra COMPANY
Tech Mahindra is a leading global information technology and business process outsourcing company headquartered in India. Founded in 1986, it is part of the Mahindra Group conglomerate. With a presence in over 90 countries, Tech Mahindra offers a wide range of services, including IT solutions, consulting, digital transformation, and business process outsourcing across various industries. The company’s expertise spans areas such as telecommunications, healthcare, finance, manufacturing, and more. Tech Mahindra is known for its innovative approach, leveraging emerging technologies like artificial intelligence, cloud computing, and blockchain to deliver cutting-edge solutions to its clients. With a focus on customer-centricity and a diverse workforce of skilled professionals, Tech Mahindra continues to be a prominent player in the global IT services market.
Tech Mahindra Mega Walkin Drive – Roles & Responsibilities For Non-voice Process
- Handling written communication channels like emails and chat to assist customers with their inquiries and concerns in a non-voice process.
- Providing accurate and timely responses to customers’ written queries while maintaining a professional and courteous tone.
- Resolving customer issues through written interactions, ensuring high levels of customer satisfaction.
- Collaborating with other team members and departments to address complex customer problems effectively.
- Documenting customer interactions and maintaining detailed records of each transaction or communication.
- Adhering to company guidelines and quality standards to ensure consistent and efficient non-voice support services.
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Tech Mahindra Mega Walkin Drive – Skills Required For Non-voice Process
- Excellent written communication skills to effectively handle emails and chat interactions in the non-voice process.
- Proficiency in typing and navigating computer systems to respond to customer queries promptly.
- Strong problem-solving abilities to address customer issues and provide appropriate solutions through written channels.
- Attention to detail and accuracy in maintaining records and documentation of customer interactions.
- Customer-centric approach with the ability to deliver exceptional service while adhering to company policies and guidelines.
- Flexibility to work in a dynamic environment and collaborate with team members to achieve performance targets in the non-voice process.
Tech Mahindra Mega Walkin Drive – Roles & Responsibilities For Associate – Customer Support
- Providing prompt and courteous customer support through various communication channels like phone, email, or chat.
- Addressing customer inquiries, concerns, and complaints, and ensuring timely resolution.
- Offering product and service information to customers and assisting them in making informed decisions.
- Documenting customer interactions and maintaining accurate records in the database.
- Collaborating with cross-functional teams to escalate and resolve complex customer issues.
- Adhering to quality standards and achieving performance targets to deliver a satisfactory customer experience.
Tech Mahindra Mega Walkin Drive – Skills Required For Associate – Customer Support
- Strong communication and interpersonal skills to effectively interact with customers and provide exceptional support.
- Active listening abilities to understand customers’ needs and address their inquiries or concerns accurately.
- Empathy and patience to handle challenging situations and ensure customer satisfaction.
- Product knowledge to provide accurate information and guidance to customers.
- Problem-solving skills to resolve customer issues and find appropriate solutions.
- Time management and multitasking capabilities to handle customer interactions efficiently.
HOW TO APPLY FOR Tech Mahindra Mega Walkin Drive ?
To apply for the Tech Mahindra Mega Walkin Drive Interview Candidate need to walk in to the Venue that is given below.
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Non-voice Process |
| Experience | 0-5 Years |
| Contact no. | Puja Shaw ( 6289445883 ) |
| Date | 20th July – 29 July |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali) Candidates need to carry CV & Aadhar card (Government id card) |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Chat Process |
| Experience | 1-4 Years |
| Contact no. | Konda Sai Kiran |
| Date | 20th July – 29 July |
| Time | 9.30 AM – 1.30 PM |
| walk-in Address: | Survey No. 62/1A, Technology Centre, Special Economic Zone, Qutubullapur Mandal, Ranga Reddy District, Bahadurpally, Hyderabad – 500043 |
FOR CHANDIGARH LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | 0-5 Years |
| Contact no. | Shardha – 6230647918 Pragati Pradhan – 8219163918 |
| Date | 21th- 22th July |
| Time | 10 AM |
| walk-in Address: | Plot No. 23, IT Park, Chandigarh |
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Associate – Customer Support |
| Experience | 0-5 Years |
| Contact no. | Veronica 9036820938 (Please call us during Business Hours : 9 am to 8 pm) |
| Date | 21th- 22th July |
| Time | 10 am to 4 pm |
| walk-in Address: | Sharda center, Erandwane (Behinde Nal Stop) Pune. |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive |
| Experience | 0-5 Years |
| Contact no. | 8076156294 / 9773583842 / 7310454412 |
| Date | 21th- 22th July |
| Time | 10 am to 4 pm |
| walk-in Address: | A8A, Tech Mahindra 7th Floor Tower B, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. |
Tech Mahindra Mega Walkin Drive – Frequently Asked Question?
What is Tech Mahindra Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Tech Mahindra for freshers?
The average of 3 LPA-6 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
