Infosys Walk-in Drive 2023 – Infosys is scheduled to hire for the role of voice process for Any Graduate (Freshers) at Bangalore.
Table of Contents
Infosys Walk-in Drive 2023 for voice process – Overview
- Company – Infosys Walk-in
- Roles – voice process
- Qualification – Any Graduate
- Location – Bangalore
- Work Experience – 0 – 2 years
- Salary – 3 LPA – 4 LPA
ABOUT Infosys COMPANY
Infosys is a global information technology consulting and services company headquartered in India. Established in 1981, Infosys has grown to become one of the largest IT services firms worldwide. The company offers a range of services, including consulting, application development, software maintenance, and business process outsourcing. Infosys is renowned for its commitment to innovation and has played a key role in the digital transformation of businesses across various industries. With a strong emphasis on quality and client satisfaction, Infosys has a significant global presence and continues to be a major player in the IT industry. Please note that developments may have occurred since my last update in January 2023.
Infosys Walk-in Drive 2023 for voice process – Roles & Responsibilities
- Efficiently handle incoming and outgoing calls in a professional and customer-centric manner.
- Provide accurate information about products or services and address customer inquiries or concerns.
- Document customer interactions and maintain detailed and organized records.
- Follow communication scripts and company policies to ensure consistent service delivery.
- Identify and escalate priority issues, directing them to the appropriate department for resolution.
- Achieve and exceed individual and team performance targets, including sales or service-related goals.
- Collaborate with team members to enhance overall customer satisfaction and team efficiency.
- Stay informed about company products, services, and policies to ensure accurate and up-to-date assistance.
- Maintain a positive and solution-oriented approach to customer interactions.
- Continuously enhance product knowledge and customer service skills through training and professional development opportunities.
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Infosys Walk-in Drive 2023 for voice process – Skills Required
- Exceptional verbal communication skills for clear and effective interaction.
- Active listening abilities to understand customer needs and concerns.
- Strong interpersonal skills for building rapport and fostering positive relationships.
- Problem-solving capabilities to address customer inquiries and provide solutions.
- Time management skills to handle calls efficiently and meet performance targets.
- Empathy and patience to ensure a positive customer experience.
- Adaptability to navigate through diverse customer scenarios and issues.
- Multitasking proficiency to manage various aspects of voice processes simultaneously.
- Product knowledge for accurate and informative responses to customer queries.
- Team collaboration skills to work cohesively in a dynamic voice process environment.
HOW TO APPLY FOR Infosys Walk-in Drive 2023 for voice process ?
To apply for the Infosys Walk-in Drive 2023 for voice process Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | voice process |
| Experience | 0 – 2 years |
| Date | 24 November |
| Time | 9.30 AM – 1.00 PM |
| walk-in Address: | Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078 |
Infosys Walk-in Drive – Frequently Asked Question?
What is Infosys Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3 LPA – 4 LPA is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
