Remote Job Opportunities at Instem : Hiring As Customer Agreement Account Coordinator Role . Bachelor’s Degree Candidates can apply for the post.
Table of Contents
Remote Job Opportunities at Instem – Overview
- Company –Instem work from home
- Role – Customer Agreement Account Coordinator
- Qualification – Bachelor’s Degree
- Experience – 1-2 years
- Location – Remote(hiring office pune)
- Salary- 3 Lpa – 8 lpa
Remote Job Opportunities at Instem – ABOUT COMPANY
Instem is a leading supplier of IT applications to the early development healthcare market delivering compelling solutions for data collection, management and analysis across the R&D continuum. Instem applications are in use by customers worldwide, meeting the rapidly expanding needs of life science and healthcare organizations for data-driven decision making leading to safer, more effective products.
Instem’s portfolio of software solutions increases client productivity by automating study-related processes while offering the unique ability to generate new knowledge through the extraction and harmonization of actionable scientific information.
Remote Job Opportunities at Instem – Customer Agreement Account Coordinator Responsibilities
- Respond to customer inquiries, providing product or service information, and assisting with issues or concerns in a timely and professional manner.
- Guide users through troubleshooting processes to identify and resolve problems effectively.Analyze and diagnose technical or non-technical issues reported by customers.
- Collaborate with other support team members or relevant departments to ensure prompt resolution of customer problems.Create and maintain documentation, including FAQs and knowledge base articles, to assist both customers and internal teams in understanding common issues and their solutions.Communicate effectively with customers to ensure a clear understanding of their needs and to provide updates on issue resolution progress.
- Collaborate with internal teams to convey customer feedback and contribute to product or service improvements.
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Remote Job Opportunities at Instem – Skills Required
- Strong customer service skills are essential for providing a positive experience to customers. This includes active listening, empathy, and the ability to communicate clearly and professionally.
- Effective problem-solving skills are crucial for diagnosing and resolving customer issues efficiently. Support Specialists need to analyze situations, identify root causes, and implement solutions effectively.
- A solid understanding of the products, services, or systems being supported is important. This includes technical knowledge relevant to the industry, such as software applications, hardware components, or specific tools.
- Clear and concise communication is vital for conveying information to customers and collaborating with internal teams. Support Specialists should be able to explain technical concepts in a way that is easily understood by non-technical users.
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HOW TO APPLY FOR Remote Job Opportunities at Instem ?
To apply for the Remote Job Opportunities at Instem – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Remote Job Opportunities at Instem company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Customer Agreement Account Coordinator (Remote hiring office pune)
Remote Job Opportunities at Instem– Frequently Asked Question ?
What is the Instem selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 8 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
