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Indian Eagle Walk in Drive

Indian Eagle Walk in Drive: Hiring For Customer Care Role

Indian Eagle Walk in Drive: Hiring For Customer Care. 12th pass candidate can apply for the post. Freshers & Experience Candidate preferred.

Indian Eagle Walk in Drive – Overview

  • Company – Indian Eagle Walk in
  • Roles – Customer Care
  • Qualification – 12th pass
  • Location – Hyderabad
  • Work Experience – 0 – 4 years
  • Salary – 2-3.5 Lacs P.A.

ABOUT Indian Eagle COMPANY

Indian Eagle is a prominent online travel company with a niche focus on international air travel, particularly catering to customers traveling between the United States and various countries in Asia-Pacific and the Middle East. With an impressive 16 years of experience in the travel industry, Indian Eagle has established itself as a reliable and trusted platform for booking flights across these regions. The company is known for its commitment to providing convenient and cost-effective travel solutions, leveraging technology to streamline the booking process. Indian Eagle’s specialization in international flights positions it as a go-to choice for travelers seeking seamless and efficient travel arrangements. As a key player in the online travel sector, Indian Eagle continues to contribute to the accessibility and ease of international air travel for a diverse range of customers.

Indian Eagle Walk in Drive
Indian Eagle Walk in Drive hiring For Customer Care

Indian Eagle Walk in Drive – Roles & Responsibilities For Customer Care

  • Responding to Inquiries: Customer care representatives are responsible for promptly and effectively responding to customer inquiries. This includes answering phone calls, responding to emails, and engaging with customers on various communication channels to address their questions or concerns.
  • Issue Resolution: Customer care professionals work to resolve customer issues and concerns. This involves actively listening to customers, empathizing with their situations, and finding appropriate solutions. They may collaborate with other departments to ensure timely and satisfactory resolution.
  • Providing Information: Customer care representatives are often the first point of contact for customers seeking information about products or services. They should have a good understanding of the company’s offerings, policies, and procedures, and be able to provide accurate and helpful information to customers.
  • Maintaining Customer Records: Customer care professionals are responsible for accurately documenting customer interactions and maintaining records in the company’s customer relationship management (CRM) system. This helps in tracking customer issues, monitoring trends, and ensuring continuity in customer service.
  • Ensuring Customer Satisfaction: Ultimately, the goal of customer care is to ensure customer satisfaction. This involves going above and beyond to meet customer needs, exceed expectations when possible, and create a positive and memorable customer experience that contributes to customer loyalty and retention.
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Indian Eagle Walk in DriveSkills Required

  • Communication Skills: Strong verbal and written communication skills are crucial for customer care professionals. They need to articulate information clearly, actively listen to customers, and convey empathy and understanding in their interactions.
  • Empathy: The ability to understand and empathize with customers is essential. Empathetic customer care representatives can connect with customers on a personal level, which is crucial for resolving issues and creating a positive customer experience.
  • Problem-Solving Skills: Customer care often involves addressing customer issues and finding solutions to problems. Customer care professionals need effective problem-solving skills to analyze situations, identify root causes, and implement solutions that meet customer needs.
  • Patience: Dealing with a diverse range of customer inquiries and challenges requires patience. Customer care professionals need the ability to remain calm and composed, especially when handling difficult or frustrated customers.
  • Product/Service Knowledge: A good understanding of the company’s products or services is essential for providing accurate information to customers. Customer care professionals should be well-versed in the features, benefits, and usage of the products or services they are supporting.

HOW TO APPLY FOR Indian Eagle Walk in Drive ?

To apply for the Indian Eagle Walk in Drive Interview Candidate need to walk in to the Venue that is given below.

FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleCustomer Care
Experience0 – 4 years
Contact no.Amit Choudhury ( 8099956162 )
Date22nd November – 25 November
Time1.00 PM – 6.00 PM
walk-in Address:Plot No.87, 1st & 2nd Floor, Andhra Pradesh Productivity House, Road No. 2, Banjara Hills, Hyderabad, Landmark- Opposite NATCO Pharma Building
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Indian Eagle Walk in Drive – Frequently Asked Question?

What is Indian Eagle Walk in Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 2-3.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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