Amazon Work From Home Jobs for Virtual Customer Service Associate (International Voice) Roles. Any graduate, 12 pass candidates can apply for these post.
Table of Contents
Amazon Work From Home Jobs – Overview
- Company – Amazon Work From Home
- Role –Virtual Customer Service Associate (International Voice)
- Qualification –Any graduate, 12 pass
- Experience –0-3 Years
- Location – remote (West Bengal office )
- Salary – 3 Lpa – 5 lpa
Amazon Work From Home Jobs–ABOUT COMPANY
Amazon is a multinational technology and e-commerce giant founded by Jeff Bezos in 1994. As one of the world’s largest companies, Amazon has a significant impact on various industries, including online retail, cloud computing, artificial intelligence, and digital streaming. Originally an online bookstore, the company rapidly expanded its product offerings and now sells a wide range of goods, including electronics, apparel, and household items. Amazon’s success is largely attributed to its customer-centric approach, efficient logistics, and innovative services like Amazon Prime and Amazon Web Services (AWS). With a relentless focus on customer satisfaction and continuous innovation, Amazon has become a dominant force in the global business landscape.
Amazon Work From Home Jobs – Roles & Responsibilities For Virtual Customer Service Associate (International Voice)
- Customer Support: Provide assistance, information, and support to international customers via inbound and outbound phone calls.
- Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively. This may involve troubleshooting technical problems, addressing billing questions, or providing product/service information.
- Communication: Communicate with customers clearly and professionally, using excellent verbal communication skills. Maintain a polite and empathetic demeanor while handling customer interactions.
- Product/Service Knowledge: Develop a deep understanding of the company’s products or services to provide accurate information and solutions to customer queries.
- International Customer Base: Serve a diverse customer base from different countries and cultures, requiring the ability to adapt communication styles and understand cultural differences.
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Amazon Work From Home Jobs – Skills Required
- Communication Skills: Exceptional verbal communication skills in English (and potentially other languages, depending on the customer base) to interact with customers clearly, professionally, and empathetically.
- Active Listening: The ability to actively listen to customer concerns, ask clarifying questions, and show empathy to fully understand their needs and issues.
- Multilingual Proficiency: Fluency in multiple languages, especially if serving customers from various regions, can be a significant asset.
- Cultural Awareness: Understanding and respecting cultural differences, customs, and norms to provide culturally sensitive customer support.
- Technical Proficiency: Familiarity with the necessary software, CRM systems, and call center tools to efficiently handle customer interactions.
- Problem-Solving: Strong analytical and problem-solving skills to assess customer issues and provide effective solutions.
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HOW TO APPLY FOR Amazon Work From Home Jobs 2023 ?
To apply for the Amazon Work From Home Jobs – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Amazon Work From Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Virtual Customer Service Associate (International Voice) Role – Remote (West Bengal office )
Amazon Work From Home Jobs 2023 – Frequently Asked Question?
What is the Amazon Work From Home Jobs selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
