Fugro off Campus Drive 2023 for IT Service Analyst Role. BE/BTech Candidates can apply for the post.
Table of Contents
The complete details of this jobs are as follows :
- Company – Fugro
- Role – IT Service Analyst
- Qualification – BE/BTech
- Experience – 0-2 Years
- Location – Mumbai
- Salary – 2.5 LPA – 4 LPA
ABOUT COMPANY
Fugro is a multinational company specializing in geotechnical, survey, subsea, and geoscience services. The company was founded in 1962 and is headquartered in the Netherlands. Fugro operates in various sectors, including oil and gas, renewable energy, infrastructure, mining, and environmental consulting.
The company provides a wide range of services that are crucial for the development of infrastructure projects and the exploration and production of natural resources. Fugro’s services include site investigations, geotechnical engineering, geophysical surveys, bathymetric surveys, offshore positioning, asset integrity management, and environmental assessments.
Fugro uses advanced technologies and equipment to gather data and provide insights for its clients. These technologies include remote sensing, satellite imagery, airborne lidar, unmanned aerial vehicles (UAVs), and various geophysical and geotechnical surveying techniques. Fugro’s expertise helps clients make informed decisions about the design, construction, and maintenance of their projects while minimizing risks and ensuring environmental sustainability.
The company operates globally, with offices and projects in more than 60 countries. Fugro’s clients include major energy
What You Will Be Doing As An IT Service Analyst
- Record and classify received Incidents and service requests
- Applies broad technical knowledge to undertake an immediate effort in order to restore a failed IT Service as quickly as possible
- Log all Incident/Service Request details, allocating categorization and prioritization codes
- Assists and coaches IT Service Assistants on harder to solve incidents and adds resolution to Knowledgebase for future reference
- Keep users informed about their Incidents’ status at agreed intervals
- Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.)
- Investigate and diagnose of all Incidents and Service Requests
- Verify resolution with users and resolve Incidents in ITSM tool
- Determines if an incident needs to be escalated according to priority and severity of the issue.
- Escalate Major Incidents to the Incident Coordinator
- Escalate Incidents at risk of breaching Service Level Agreement to the Incident Coordinator.
- Owns all Incidents and Service Requests throughout the lifecycle
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Skills Required For IT Service Analyst
- Technical Knowledge: A strong foundation in information technology is crucial. You should have a good understanding of hardware, software, networking, and systems administration. Familiarity with ITIL (Information Technology Infrastructure Library) processes and best practices is also beneficial.
- Troubleshooting and Problem-Solving: As an IT Service Analyst, you will often be responsible for diagnosing and resolving technical issues. Strong troubleshooting and problem-solving skills are essential for efficiently identifying and addressing problems.
- Communication Skills: Effective communication is critical as you will interact with both technical and non-technical stakeholders. You should be able to explain technical concepts clearly and concisely, listen attentively to user concerns, and communicate solutions effectively.
- Customer Service: Providing excellent customer service is a fundamental aspect of the role. You should have the ability to empathize with users, remain patient in challenging situations, and demonstrate a customer-centric approach to problem-solving.
- Analytical Skills: IT Service Analysts must have strong analytical skills to assess and evaluate complex technical issues.
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HOW TO APPLY FOR Fugro 2023 ?
To apply for the Fugro 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Fugro company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
IT Service Analyst Role – Mumbai
Fugro – Frequently Asked Question ?
What is the Fugro selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
