Canara HSBC LICL Walk-in is hiring Associate – Inbound Voice Role. Any Graduate/ Any Postgraduate Candidates Can Apply For This Post.
Table of Contents
Complete details are given below:-
- Company – Canara HSBC LICL Walk in
- Roles – Associate – Inbound Voice
- Qualification –Any Graduate/ Any Postgraduate
- Location – Gurgaon
- Work Experience – 0-4years
- Salary -1 – 3 LPA
ABOUT THE COMPANY
Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited (Canara HSBC LIC) is a life insurance company operating in India. It is a joint venture between Canara Bank, HSBC Insurance Holdings Limited, and Oriental Bank of Commerce. The company was established in 2008 and is headquartered in Gurugram, Haryana.
Canara HSBC LIC offers a range of life insurance products and services to individuals and businesses. These include term insurance plans, unit-linked insurance plans (ULIPs), whole life insurance plans, retirement plans, child plans, and savings plans. The company aims to provide financial protection and long-term savings solutions to its customers.
With a wide network of branches across India, Canara HSBC LIC serves customers through various channels, including bancassurance (through its parent banks), agency sales, and online platforms. The company focuses on customer-centricity, transparency, and innovation to cater to the diverse needs of its policyholders.
Canara HSBC LIC is regulated by the Insurance Regulatory and Development Authority of India (IRDAI), which ensures compliance with insurance regulations and safeguards the interests of policyholders. The company follows stringent financial and ethical practices to maintain trust and credibility in the insurance industry.
Please note that my knowledge cutoff is September 2021, and there may have been updates or changes to Canara HSBC LIC since then.
What you will be doing as Associate – Inbound Voice?
- Manage required amounts of inbound and outbound calls basis the daily call volume in a timely manner
- Follow communication scripts when handling different topics
- Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to retain products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend coaching and feedback sessions conducted by Team Leader to improve knowledge and performance level
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Skills Required For Associate – Inbound Voice
- Excellent Communication: Strong verbal communication skills are essential for effectively interacting with customers over the phone. Associates should be able to articulate information clearly, listen actively, and convey empathy and understanding.
- Customer Service: Providing exceptional customer service is a core aspect of an inbound voice role. Associates should have a customer-centric approach, be patient, and possess problem-solving skills to address customer inquiries, complaints, and requests.
- Active Listening: Active listening involves paying full attention to customers, understanding their needs, and gathering relevant information. Associates should be able to ask clarifying questions, show empathy, and demonstrate that they value the customer’s concerns.
- Product Knowledge: Depending on the nature of the business, associates may be required to have a good understanding of the company’s products or services. This knowledge enables them to provide accurate information and assist customers effectively.
- Multitasking and Time Management: Associates often need to handle multiple tasks simultaneously, such as taking notes, inputting data, and navigating computer systems while speaking with customers. Strong multitasking and time management skills are important to ensure efficient handling of customer interactions.
HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the Canara HSBC LICL (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR GURGAON LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Associate – Inbound Voice |
| Experience | 0 – 4 years |
| Contact no. | Devika Jagtap ( 8976794506 ) |
| Date | 22nd June – 24th June |
| Time | 10.00 AM – 5.00 PM |
| walk-in Address: | Canara HSBC Life Insurance Company , 139 P, Sector 44, Gurugram 122003, Haryana, India |
Canara HSBC LICL (walk-in) – Frequently Asked Question?
What is Canara HSBC LICL Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Canara HSBC LICL for freshers?
The average of 1 – 3 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
