Steps To Apply for Maersk Recruitment 2023 · First of all, candidates must visit Maersk official website, i.e., Maersk.com. · On the home page, …
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Maersk Recruitment 2023 – Overview
- Company – Maersk
- Role – Associate Technology Operations – Service Desk
- Qualification – B.E/B.Tech
- Experience – 0-3 YEARS
- Location – Pune
- Salary – 3 – 5 Lpa
ABOUT Maersk COMPANY
Maersk, officially known as A.P. Moller – Maersk Group, is a Danish multinational shipping and logistics company that ranks among the largest and most influential in the world. Founded in 1904, Maersk has evolved into a global conglomerate with operations spanning shipping, logistics, and energy sectors. The company is renowned for its container shipping services, operating one of the largest and most advanced fleets globally. Maersk also offers end-to-end logistics solutions, port operations, and container terminals. With a commitment to sustainability and innovation, Maersk continues to shape the maritime and logistics industry, providing crucial services that facilitate global trade and supply chain management.
Maersk Recruitment 2023 – Roles & Responsibilities For Associate Technology Operations – Service Desk
- Providing support for all Technology related- activities and initiatives
- Break/fix assistance for all technology issues but not limited to password and access assistance but also escalation of high priority incidents including server and network escalations
- Working and collaborating with global teams, employees of Maersk, different technology and engineering teams in order to restore service and/or identify problems
- Incident Logging and Categorisation – Maintain accurate and up-to-date log of each incident that is reported, including the category/type of incident
- Organising and prioritising tickets based on the level of disruption that they cause
- Escalating incidents and service requests that cannot be resolved within agreed timescales or need technical escalation in line with the SOP (Standard operating procedures)
- Communication with users – keeping them informed of incident and service request progress
- Conducting customer/user satisfaction call-backs/surveys as agreed including deep dive analysis on Dissatisfied survey responses
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Maersk Recruitment 2023- Skills Required For Associate Technology Operations – Service Desk
- Degree in Technology, computer science, information systems, or similar
- Working experience in a Technology performance analysis and end-user support role
- Strong understanding of operating systems, software, and devices
- Knowledge on Information Technology Infrastructure Library (ITIL) practices preferred
- Strong collaboration, communication, and interpersonal skills in a customer service setting
- Exceptional analytical and problem-solving skills
- Excellent organizational and time management skills.
- Knowledge in ITSM tools, customer relationship management (CRM) and task management software would be desirable
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HOW TO APPLY FOR Maersk Recruitment 2023?
To apply for the Maersk Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Associate Technology Operations – Service Desk Role – Pune
Maersk Recruitment 2023 – Frequently Asked Question?
What is the Maersk selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
