S&P Global Mega off campus Drive 2023 : Hiring As Client Services/Customer Support Analyst & Other Role. Finance education or experience (BA or BS in Accounting/Economics/Finance or Business preferred) Candidates can apply for the post.
Table of Contents
S&P Global Mega off campus Drive 2023 – Overview
- Company – S&P Global
- Role – Client Services/Customer Support Analyst & Other roles
- Qualification – Finance education or experience (BA or BS in Accounting/Economics/Finance or Business preferred)
- Experience – 0-2
- Location – Noida/ Hyderabad/ Ahmedabad/ Gurgaon
- Salary – 3LPA -5LPA
ABOUT S&P Global COMPANY
S&P Global is a renowned global provider of essential financial and business information, analytics, and data-driven insights. The company is a trusted source for a wide range of industries, offering critical intelligence on financial markets, commodities, corporate finance, and more. S&P Global plays a pivotal role in helping organizations and investors make informed decisions by delivering high-quality data, research, and analytics. With a rich history and a reputation for accuracy and reliability, S&P Global is a key player in the global financial information services industry.
S&P Global Mega off campus Drive 2023 – Client Services/Customer Support Analyst & Other roles Responsibilities
- Client Interaction: Engage with clients through various communication channels, such as phone, email, chat, or in-person meetings. Address inquiries, provide information, and assist with resolving issues or concerns.
- Issue Resolution: Analyze and diagnose client problems or concerns, working diligently to find effective solutions. Collaborate with cross-functional teams or departments to resolve complex issues when necessary.
- Product or Service Knowledge: Develop an in-depth understanding of the company’s products or services. Provide clients with accurate information, guide them on product usage, and explain features and benefits.
- Documentation and Record-Keeping: Maintain detailed records of client interactions, including inquiries, complaints, resolutions, and any agreed-upon actions. Keep accurate client profiles and update them as needed.
- Client Feedback: Actively collect and document client feedback, suggestions, and concerns. Share valuable insights with relevant teams to improve products, services, and overall customer experiences.
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S&P Global Mega off campus Drive 2023 – Skills Required
- Effective Communication: Strong verbal and written communication skills are essential for conveying information clearly, actively listening to clients, and articulating solutions or instructions in a customer-friendly manner.
- Problem-Solving: The ability to analyze client issues, identify root causes, and develop innovative solutions is crucial. Problem-solving skills help in resolving complex client inquiries and ensuring satisfaction.
- Product or Service Knowledge: In-depth knowledge of the company’s products or services is vital. This expertise allows professionals to provide accurate information, troubleshoot effectively, and educate clients about available features and benefits.
- Empathy and Patience: Demonstrating empathy and patience when dealing with clients, especially those facing challenges or frustrations, is essential for building trust and delivering exceptional customer support.
- Technical Proficiency: Depending on the role and industry, technical skills may be necessary. This could include familiarity with software tools, troubleshooting hardware issues, or understanding technical aspects of products or services.
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HOW TO APPLY FOR S&P Global Mega off campus Drive 2023 ?
To apply for the S&P Global Mega off campus Drive 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to S&P Global company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Client Services/Customer Support Analyst (Noida Location)
Role- Application Associate, Financial Modeling (Hyderabad Location)
Role- Associate, Client Support in (Ahmedabad Location)
Role- Finance Associate (Gurgaon Location)
S&P Global Mega off campus Drive 2023– Frequently Asked Question ?
What is the S&P Global selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3LPA -5LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
