NTT DATA Virtual Walkin Drive from 18th October | Noida Locations

NTT DATA Virtual Walkin Drive for Customer Care Voice Roles . Any Graduate candidate can apply for the post.

NTT DATA Virtual Walkin Drive -Overview

• Company – NTT DATA Virtual Walkin Drive
• Role – Customer Care Voice
• Qualification – Any Graduate
• Experience – 0 – 4 years
• Location – Noida
• Salary – 2-3 Lacs P.A.

ABOUT ntt data COMPANY

NTT Data is a global IT services and consulting company headquartered in Tokyo, Japan. As a subsidiary of Nippon Telegraph and Telephone Corporation (NTT), one of the world’s largest telecommunications companies, NTT Data is a leader in providing cutting-edge technology solutions to clients worldwide. With a presence in over 50 countries, NTT Data offers a wide range of services, including consulting, system integration, application development, and managed services, across various industries such as finance, healthcare, manufacturing, and more. The company’s commitment to innovation and digital transformation has established it as a trusted partner for organizations seeking to enhance their IT capabilities and drive business growth.

NTT DATA Virtual Walkin Drive – Customer Care Voice Responsibilities

• Answering Calls: Responding to incoming calls promptly and professionally, greeting customers courteously, and addressing their inquiries or concerns in a helpful and informative manner.
• Providing Information: Offering accurate and detailed information about products, services, policies, or any other relevant details to assist customers in making informed decisions or resolving their queries.
• Resolving Complaints: Actively listening to customers’ complaints or issues, demonstrating empathy, and working towards a satisfactory resolution, ensuring that customers feel heard and valued.
• Maintaining Records: Documenting customer interactions, concerns, and solutions accurately in the system for future reference and to maintain a comprehensive record of customer inquiries and resolutions.
• Following Up: Initiating follow-up communication with customers to ensure that their issues have been effectively resolved, and inquiring about their satisfaction with the service provided, thus demonstrating a commitment to customer care and satisfaction.

NTT DATA Virtual Walkin Drive -Skills Required

• Clear Communication: Excellent verbal communication skills are essential for articulating information clearly and effectively, ensuring that customers understand the information provided and feel heard and valued.
• Active Listening: The ability to actively listen to customer concerns, understand their needs, and demonstrate empathy is crucial for building rapport and providing personalized solutions.
• Problem-solving: Strong problem-solving skills are necessary to assess customer issues, identify the root cause of problems, and provide timely and effective solutions to ensure customer satisfaction.
• Patience and Empathy: Demonstrating patience and empathy is vital in handling challenging customer situations with a calm and understanding demeanor, creating a positive and supportive environment for customers to express their concerns.
• Product Knowledge: A comprehensive understanding of the company’s products, services, and policies enables customer care representatives to provide accurate and reliable information, address customer inquiries effectively, and offer appropriate solutions tailored to the customer’s needs.

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HOW TO APPLY FOR THE NTT DATA Virtual Walkin Drive ?

To apply for the NTT DATA Virtual Walkin Drive Candidate need to walk in to the Venue that is given below.

FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

NTT DATA Virtual Walkin Drive – Frequently Asked Question?

What is the NTT DATA Virtual Walkin Drive selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 2-3 Lacs P.A. for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information