Alaan Work From Home Job Hiring Customer Experience Associate. Any Graduate Candidates Can apply for the post.
Table of Contents
Alaan Work From Home Job – Overview
- Company – Alaan Work From Home
- Role – Customer Experience Associate
- Qualification – Any Graduate
- Experience – 1+ years
- Location – Remote
- Salary – $6K – $10K
ABOUT Alaan COMPANY
Alaan is in the process of making spend management and corporate expenses as easy as possible in the $3 Trillion+ Middle Eastern B2B payments market by bringing its product offering to medium and large businesses in the UAE.
Alaan is a highly Customer-obsessed organization, putting our users’ needs above all else. Hence we are looking for a Customer Success Associate with the same values to help us take our mission of Customer obsession into the hands of our users.
Alaan Work From Home Job – Roles & Responsibilities For Customer Experience Associate
- Understand the needs of Customers and propose solutions to meet those unique business needs.
- Build relationships with Customers, be the first point of contact for Customer interaction (Whatsapp, Email, Phone)
- Balance autonomy in solving problems with awareness of escalation necessities
- Thoroughly understand product and expense processes on the Customer side and make improvement suggestions
- Be the product expert to the Customer and the Customer expert to the product team
- Work cross-functionally to improve the product/experience for the Customer
- Proactively and diligently follow up on issues raised by Customers
- Help Alaan continuously improve the way it serves its Customers
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Alaan Work From Home Job – Skills Required For Customer Experience Associate
- Helping others succeed and improve gives you energy
- Strong communication skills, both written and oral, and a high degree of confidence in speaking with Customers
- You are trustworthy and others perceive you as trustworthy
- You can understand a problem, break it down, and identify logical next steps
- Very organized and meticulous (no customer issue falls through the cracks)
- Greater than 1-year experience in similar roles (ideal but not mandatory)
- Strong listening skills, empathy, and problem-solving abilities
- You love working against a goal – and you will independently identify what is needed to reach the goal
- Demonstrated ability to work solo as well as being a productive team member
- Background in Fintech or B2B SaaS would be an added advantage
- Have a strong work ethic and are eager to learn and make new connections with prospects
- Strong fluency in English, both written and oral
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HOW TO APPLY FOR Alaan Work From Home Job ?
To apply for the Alaan Work From Home Job – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Customer Experience Associate – Remote
Alaan Work From Home Job – Frequently Asked Question?
What is the Alaan selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is $6K – $10K. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
