Charge Point Off Campus Drive for Fresher 2023 for Associate Technical Support Engineer Role. Bachelor’s degree in computer science, Engineering Candidates can apply for the post.
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Charge Point Off Campus Drive for Fresher 2023 – OverView
- Company – Charge Point
- Roles – Associate Technical Support Engineer
- Qualifications – Bachelor’s degree in computer science, Engineering
- Location – Bangalore
- Work Experience – 0-1years
- Salary – 3Lpa -8Lpa
Charge Point Off Campus Drive for Fresher 2023 – ABOUT COMPANY
ChargePoint is known for providing a comprehensive network of electric vehicle charging stations, offering solutions for both residential and commercial charging needs. The company aims to support the widespread adoption of electric vehicles by providing convenient and accessible charging infrastructure. ChargePoint’s network includes a range of charging stations, from home chargers to those installed in public spaces, workplaces, and commercial areas.
ChargePoint’s services often include a mobile app and online platform that allows users to locate available charging stations, monitor charging sessions, and manage their accounts. The company plays a crucial role in advancing the electric transportation ecosystem by contributing to the development of charging infrastructure.
Charge Point Off Campus Drive for Fresher 2023 – Associate Technical Support Engineer Responsibilities
- Customer Issue Resolution: Respond to customer inquiries and issues, providing timely and effective technical support. This involves troubleshooting problems, diagnosing issues, and guiding customers through the resolution process to ensure a positive customer experience.
- Communication: Maintain clear and concise communication with customers to understand their technical concerns and provide step-by-step instructions or solutions. Effective communication skills are crucial for conveying complex technical information in a way that is easily understandable to customers.
- Collaboration with Internal Teams: Work closely with other departments such as development, quality assurance, and product management to escalate and resolve issues that may require more in-depth technical expertise. Collaborate to ensure that customer feedback and recurring issues are communicated for product improvement.
- Documentation: Create and update documentation, including knowledge base articles, FAQs, and troubleshooting guides. This documentation helps both customers and internal teams by providing resources for common issues and resolutions.
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Charge Point Off Campus Drive for Fresher 2023 – Skills Required
- Technical Proficiency: A strong foundation in technical knowledge relevant to the products or services being supported is crucial. This includes understanding software and hardware configurations, troubleshooting issues, and providing effective solutions to customers.
- Customer Service Skills: Excellent customer service skills are vital for an Associate Technical Support Engineer. This includes active listening, empathy, and clear communication to understand and address customer concerns in a professional and helpful manner.
- Problem-Solving Abilities: The ability to analyze and solve complex technical issues is a core skill. This involves a logical approach to problem-solving, attention to detail, and the capability to systematically diagnose and resolve technical problems.
- Communication Skills: Clear and effective communication is essential for conveying technical information to customers with varying levels of technical expertise. This includes verbal and written communication skills, as well as the ability to articulate complex concepts in a user-friendly manner.
HOW TO APPLY FOR Charge Point Off Campus Drive for Fresher 2023 ?
To apply for the Charge Point Off Campus Drive for Fresher 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Associate Technical Support Engineer (Bangalore Location)
Charge Point Off Campus Drive for Fresher 2023 – Frequently Asked Question ?
What is the Charge Point selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Charge Point salary for freshers?
The average of 3Lpa -8Lpa is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
