IndiaMART Recruitment 2023 | Tele Associate| Work From Home

IndiaMART Recruiting Tele Associate. Any graduation, or Any PG Candidate can apply for the post.

Complete details are given below:-

• Company –IndiaMART WORK FROM HOME
• Roles -Tele Associate
• Qualifications -Any graduation, or Any PG
• Location -Remote ( work from home )
• Work Experience -0 – 5 years
• Salary -3 lpa – 5lpa

ABOUT THE COMPANY

IndiaMART is India’s leading online business-to-business (B2B) marketplace. Founded in 1996, IndiaMART connects buyers and suppliers from various industries, facilitating trade and business transactions. The platform provides a wide range of products and services, including industrial machinery, raw materials, electronics, and professional services. With a vast network of sellers and buyers, IndiaMART offers a convenient and efficient platform for businesses to discover new opportunities, expand their reach, and connect with potential partners. The platform also provides features such as search filters, product catalogs, and inquiry management tools to streamline the sourcing process. IndiaMART has played a significant role in transforming the B2B landscape in India by leveraging technology to simplify and accelerate business transactions, making it a trusted and essential platform for businesses across the country.

Job Responsibility For Tele Associate Role

• Customer Service: Tele Associates often serve as the primary point of contact for customers. They handle incoming calls, emails, or chats and assist customers with their inquiries, requests, or concerns. They provide timely and accurate information, offer solutions, and ensure customer satisfaction.
• Order Processing: Tele Associates may be responsible for processing customer orders. This includes accurately capturing order details, verifying product availability, pricing, and processing payments. They ensure orders are processed efficiently and promptly.
• Sales and Upselling: Depending on the organization, Tele Associates may be involved in sales activities. They engage with customers to understand their needs and preferences, provide product information, and promote additional products or services. They strive to meet sales targets and contribute to revenue growth.
• Problem-solving: Tele Associates address customer complaints, troubleshoot issues, and find resolutions. They listen attentively, gather relevant information, and escalate complex problems to appropriate teams when needed. They work diligently to resolve customer issues in a timely and satisfactory manner.
• Relationship Building: Tele Associates focus on building and maintaining positive customer relationships. They engage with customers in a friendly and professional manner, actively listen to their feedback, and strive to exceed their expectations. They contribute to enhancing customer loyalty and satisfaction.

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Skills Required For Tele Associate

• Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers. Tele Associates should be able to articulate information clearly, actively listen to customers, and adapt their communication style to suit different individuals.
• Customer Service Orientation: A customer-centric mindset is crucial. Tele Associates should possess strong customer service skills, including empathy, patience, and the ability to handle customer inquiries, complaints, or escalations professionally and efficiently.
• Problem-Solving Skills: Tele Associates should have strong problem-solving abilities to address customer issues effectively. They should be able to analyze problems, identify solutions, and take appropriate actions to resolve customer concerns.
• Active Listening: Active listening skills are important for understanding customer needs, concerns, and inquiries accurately. Tele Associates should be attentive and demonstrate empathy while engaging with customers.
• Product Knowledge: A solid understanding of the company’s products or services is necessary. Tele Associates should have knowledge of product features, specifications, pricing, and promotions. They should be able to provide accurate information and effectively communicate product details to customers.

HOW TO APPLY FOR INDIAMART 2023 ?

To apply for the IndiaMART Recruitment 2023 interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to the company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

ROLE- Tele Associate- Remote ( work from home )

IndiaMART 2023 – Frequently Asked Question ?

What is the IndiaMART selection process?

The selection process will be based on a Written test followed by Technical and Hr interviews.

What is the IndiaMART salary for freshers?

The average of 3 lpa – 5lpa is based on the reports of Glass door and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.