Walk-in Drive at Tech Mahindra for Voice process , Service desk and other role. 12 Pass/ Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra-Overview
- Company – Tech Mahindra(Walk in)
- Role -Voice process , Service desk and other role
- Qualification – 12 pass, Any graduate
- Experience – 0-5
- Location – Chandigarh/ Kolkata/ Hyderabad/ Noida/ Chennai/ Bhubaneswar/ Pune/ Mumbai
- Salary – 2.2lpa -4lpa
Walk-in Drive at Tech Mahindra-ABOUT COMPANY
Tech Mahindra is a multinational information technology (IT) services and consulting company headquartered in Pune, India. It is a part of the Mahindra Group and was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications (BT). Over the years, Tech Mahindra has grown to become one of the leading IT services companies globally, providing a wide range of technology solutions to clients across various industries.
Walk-in Drive at Tech Mahindra- Voice Process- Responsibilities
- Customer Communication: Interacting with customers over the phone to address their inquiries, provide information, and assist with their concerns or issues.
- Inbound Calls: Receiving incoming calls from customers who need assistance or have questions related to products, services, billing, or other matters.
- Outbound Calls: Making proactive calls to customers for various purposes, such as follow-ups, order confirmations, or customer feedback surveys.
- Issue Resolution: Listening to customer concerns, troubleshooting problems, and working towards resolving their issues in a timely and satisfactory manner.
- Product Knowledge: Developing a deep understanding of the company’s products or services to provide accurate and helpful information to customers.
- Call Documentation: Accurately documenting customer interactions, inquiries, and resolutions in the company’s CRM or ticketing system.
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Walk-in Drive at Tech Mahindra- Service desk- Responsibilities
- Customer Support: Providing excellent customer service by addressing and resolving customer inquiries, issues, and concerns. This could involve assisting with technical problems, software usage, and general queries.
- Technical Assistance: Troubleshooting and resolving technical issues faced by customers. This might include problems related to software applications, hardware devices, network connectivity, and more.
- Ticket Management: Logging, tracking, and managing customer service tickets using appropriate tools and systems. Ensuring that all issues are documented and handled in a timely manner.
- Communication: Interacting with customers via various communication channels, such as phone calls, emails, and chat. Clear and effective communication is essential to provide accurate solutions and updates.
- Problem Solving: Analyzing customer issues, identifying root causes, and devising appropriate solutions. Being resourceful and innovative in resolving complex problems.
Walk-in Drive at Tech Mahindra-Skills Required
- Customer Service: Strong customer-centric approach with excellent communication and interpersonal skills. Ability to empathize, actively listen, and effectively address customer inquiries.
- Technical Troubleshooting: Proficiency in diagnosing and resolving technical issues related to software applications, hardware devices, networking, and operating systems.
- Problem Solving: Analytical mindset and the ability to methodically troubleshoot problems, identify root causes, and implement effective solutions.
- Communication Skills: Clear and concise verbal and written communication skills. Ability to explain technical concepts in an understandable manner to non-technical users.
- Multitasking: Capable of handling multiple customer interactions, tasks, and tickets simultaneously while maintaining quality and efficiency.
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HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR CHANDIGARH LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | 0 – 3 years |
| Contact no. | Pragati Pradhan – 8219163918 Shardha – 6230647918 Vivek – 8847070337 Meenakshi – 9858180089 Mandeep – 6280523631 |
| Date | 14th – 18th August |
| Time | 10 Am |
| walk-in Address: | Plot No. 23, IT Park, Chandigarh |
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Non-voice Process |
| Experience | 0 – 5 years |
| Contact no. | Sweta Ray ( 9874461048 ) |
| Date | 11th August – 20th August |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Location details for Walk In interview: Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali) Candidates need to carry CV & Aadhar card (Government id card) |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Sales & Customer Support |
| Experience | 0 – 5 years |
| Contact no. | HR Sravya -8522824541 HR Vaishnavi-8121931011 HR Ruchitha- 7288031020 |
| Date | 9th August – 18th August |
| Time | 9.30 AM – 4.00 PM |
| walk-in Address: | Interview Venue- Tech Mahindra BPO Limited – Plot no 53/a, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003 |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Non-voice Process |
| Experience | 0 – 5 years |
| Contact no. | Vinay Singh ( 9914463025 ) |
| Date | 10th August – 12th August |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | A8-Knowledge Boulevard, Tower B, 7th Floor TechMahindra Sector 62 Noida |
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 1 years |
| Contact no. | Chithra ( 9342931208 ) |
| Date | 10th August – 14th August |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
FOR BHUBANESWAR LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Ecommerce Support Services |
| Experience | 0 – 5 years |
| Contact no. | Shubhakant Pati -7655992071 |
| Date | 11th August – 20th August |
| TIME | 9.30 AM – 5.30 PM |
| walk-in Address: | Walk-In Venue : – Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 – Land Mark – Behind Fortune Tower. |
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Service Desk Technician |
| Experience | 0 – 5 years |
| Contact no. | Nadeem Uddin Ahmed ( 9160326826 ) |
| Date | 10th August – 18th August |
| TIME | 11.00 AM – 2.30 PM |
| walk-in Address: | Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057 |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Blended Process (customer Service + Email) |
| Experience | 0 – 4 years |
| Contact no. | HR Anjali ( 9699666772 ) |
| Date | 8th August – 15th August |
| TIME | 10.00 AM – 4.00 PM |
| walk-in Address: | Tech Mahindra Pvt Ltd Wing – I & II, Oberoi Garden Estate, Next to Chandivali Studio Off.Saki Vihar Road, Chandivali, Andheri East, Mumbai, Maharashtra 400072. Meet- HR Anjali 9699666772 |
Walk-in Drive at Tech Mahindra– Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.2lpa -4lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
