Walk-in at Cogenthub for Customer Support Representative & Inbound Sales Advisor role. 12pass, any graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Cogenthub-Overview
- Company – Cogenthub Walk-in
- Role -Customer Support Representative & Inbound Sales Advisor
- Qualification –12pass, any graduate
- Experience –0-5 years
- Location –Kolkata & Gurgaon
- Salary –1.5 lpa – 3lpa
Walk-in Drive at Cogenthub–ABOUT COMPANY
CogentHub presents a wide array of services ranging from front-office management, knowledge services, integrated BPO and back-office management. We continue to service clients in the Retail, Telecom, Finance, Utilities, Healthcare and Travel industries. We have thoughtfully created a passionate group of professionals that prides itself in delivering objectives set out by you. This team subscribes itself to your thought process and goals and endeavours to effectively fuel your business growth.
Walk-in Drive at Cogenthub- Customer Support Representative responsibilities
- Customer Service: Handling inbound and outbound calls to address customer inquiries, concerns, and complaints. Providing solutions, troubleshooting assistance, and ensuring a positive customer experience.
- Technical Support: Assisting customers with technical issues related to products, services, software, or equipment. Diagnosing problems, providing step-by-step instructions, and guiding customers through solutions.
- Sales and Telemarketing: Making outbound calls to potential customers for sales purposes. Pitching products or services, explaining their benefits, addressing objections, and closing sales.
- Market Research: Conducting surveys, interviews, and collecting data over the phone to gather insights about customer preferences, opinions, and market trends.
- Appointment Scheduling: Coordinating appointments, meetings, or services on behalf of customers or clients. Managing calendars and ensuring accurate scheduling.
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Walk-in Drive at Cogenthub- Inbound Sales Advisor responsibilities
- Respond to Inquiries: Promptly and professionally respond to inbound calls, emails, or chat messages from potential customers who have expressed interest in the company’s offerings.
- Product Knowledge: Have a deep understanding of the products or services offered by the company, including their features, benefits, pricing, and any promotions or discounts available.
- Qualify Leads: Ask questions and engage in conversations to assess the needs, preferences, and buying intentions of potential customers. Determine whether they are qualified leads with genuine interest.
- Educate and Inform: Provide detailed information about the company’s products or services, addressing any questions or concerns the potential customer may have.
- Customize Solutions: Tailor product or service recommendations to match the specific needs and preferences of each potential customer.
Walk-in Drive at Cogenthub– Skills Required
- Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively engaging with potential customers, explaining product details, and addressing their inquiries or concerns.
- Active Listening: The ability to listen attentively to customers, ask relevant questions, and understand their needs and preferences is crucial for providing personalized solutions.
- Empathy: Demonstrating empathy and understanding toward customers’ concerns or objections can help build rapport and trust, making it easier to close sales.
- Salesmanship: Possess persuasive skills and the ability to articulate the value proposition of products or services, ultimately driving conversions.
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HOW TO APPLY FOR THE Walk-in Drive at Cogenthub?
To apply for the Cogenthub(Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Representative |
| Experience | 0-5 |
| Contact no. | ( 9230998539 ) |
| Date | 18th September – 21st September , |
| Time | 11.00 AM – 5.00 PM |
| walk-in Address: | Martin Business Park, 7th Floor, Suite No.7A, BP Block, Salt Lake Sector – V, Kolkata -700091. Landmark: Near Technopolis. Nearest Bus Stop – Technopolis |
FOR GURGAON LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN MAIL-ID BELOW
| Role | Inbound Sales Advisor |
| Experience | 1-4 |
| Contact no. | 9230998544 (HR Susmita) |
| LOCATION | GURGAON |
| MAIL-ID | [email protected] |
Walk-in Drive at Cogenthub– Frequently Asked Question?
What is the Cogenthub walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.5 lpa – 3lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
