Techmahindra Careers, Work from Home for Customer Care Executive Role. Any Graduate ,12 Pass Candidates can apply fore the post.
Table of Contents
Techmahindra Careers, Work from Home- OverView
- Company – Techmahindra work from home
- Roles – Customer Care Executive
- Qualifications -12 pass, Any Graduate
- Location – Remote ( Work From home)
- Work Experience – 0-4
- Salary -2lpa – 4lpa
Techmahindra Careers, Work from Home – ABOUT COMPANY
Tech Mahindra is a leading global technology company based in India. It offers a wide range of IT services and solutions to clients worldwide. With a strong focus on digital transformation and innovation, Tech Mahindra helps businesses across industries achieve their goals. The company has a global presence and collaborates closely with clients, delivering customized solutions tailored to their unique needs. Tech Mahindra is committed to sustainability and corporate social responsibility, engaging in initiatives that make a positive impact on society. Through its expertise, customer-centric approach, and dedication to excellence, Tech Mahindra continues to be a trusted partner for digital solutions and IT services.
Techmahindra Careers, Work from Home – Customer Care Executive Responsibilities
- Customer assistance: Interacting with customers through various channels such as phone, email, or chat to address their inquiries, concerns, or issues. Providing prompt and accurate information and ensuring customer satisfaction.
- Problem resolution: Identifying and resolving customer problems or complaints effectively and efficiently. Utilizing appropriate troubleshooting techniques and escalating complex issues to the relevant departments, if necessary.
- Product knowledge: Developing a strong understanding of Tech Mahindra’s products, services, and solutions to provide accurate information to customers. Staying updated on product updates and new offerings.
- Communication and rapport-building: Demonstrating excellent communication skills to build rapport with customers, establish trust, and ensure a positive customer experience. Actively listening to customer needs and providing appropriate solutions.
- Documentation and data management: Accurately documenting customer interactions, inquiries, and resolutions in the designated systems or software. Maintaining customer records and updating customer information as necessary.
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Techmahindra Careers, Work from Home – Skills Required
- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly and concisely.
- Active listening: The ability to listen attentively to customer concerns, understand their needs, and respond appropriately is crucial in providing quality customer care.
- Empathy and patience: Demonstrating empathy towards customers and remaining patient, even in challenging situations, helps create a positive customer experience and build rapport.
- Problem-solving skills: The capability to identify and analyze customer issues, think critically, and provide suitable solutions is important in addressing customer concerns effectively.
- Adaptability and flexibility: Being adaptable and open to changes in customer requirements, processes, or policies is important in a dynamic customer care environment.
HOW TO APPLY FOR Techmahindra Careers, Work from Home ?
To apply for the Techmahindra Careers, Work from Home interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
FOR REMOTE OFFICE HIRING NOIDA LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN EMAIL-ID BELOW
| Role | Customer Care Executive |
| Experience | 0 – 4 years |
| Contact | N/A |
| EMAIL-ID | ([email protected]) |
Techmahindra Careers, Work from Home – Frequently Asked Question ?
What is the Techmahindra selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Techmahindra salary for freshers?
The average of 2lpa – 4lpa is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
