MAX Healthcare Walk in Drive: Hiring For Exe/Sr. Exe.(CCE CSE) Role. Any Graduate in any discipline. 1 – 6 years of experience Candidate preferred.
Table of Contents
MAX Healthcare Walk in Drive – Overview
- Company – MAX Healthcare Walk in
- Roles – Exe/Sr. Exe.(CCE CSE)
- Qualification – Any Graduate
- Location – Noida
- Work Experience – 1Â –Â 6Â years
- Salary – 1.5-3.25 Lacs P.A.
ABOUT MAX Healthcare COMPANY
MAX Healthcare is a leading healthcare services provider in India, offering a comprehensive range of medical services across multiple specialties. Headquartered in New Delhi, MAX Healthcare operates a network of hospitals and medical facilities that provide advanced healthcare solutions. The company is known for its commitment to delivering high-quality patient care, utilizing state-of-the-art technology, and maintaining international standards in healthcare services. MAX Healthcare facilities offer a wide array of medical treatments, including but not limited to cardiology, oncology, orthopedics, and maternity care. With a focus on patient-centric care and a team of skilled healthcare professionals, MAX Healthcare strives to meet the diverse healthcare needs of the community.
MAX Healthcare Walk in Drive – Roles & Responsibilities For Exe/Sr. Exe.(CCE CSE)
Salesforce:-
- Entering correct patient information into the Salesforce tool.
- To ensure all the required fields are duly filed in SF & timely reminders are set on it.
- Ensure on-time submission of MAX ID in SF.
Process:-
- Ensuring complete patient satisfaction and assisting them with issues/concerns related to their health.
- Timely follow Up with Patient for Reports & other required details.
- Communicating with Hospital/Unit Spocs regarding patients treatment plan and medical queries.
- Regular follow up with Unit Spocs & Doctors for early revert of a query.
- Escalation Matrix to be followed in every case required.
- TAT needs to be followed for every process i.e. For Chat Within 5 seconds chat needs to be picked, For Lead – Within 5 Minutes action needs to be taken, For inbound Call – 3 seconds to pick the call.
- Serving as a backup whenever process demands.
Quality:-
- Need to follow all the quality parameters mentioned for the process.
- Stay up to date with the latest information related to Treatment cost, Unit Point of Contacts, Packages Details etc.
- Call pick up rate
- Process Awareness & compliance
- Appointment & information accuracy
- Conversion
- Service Excellence
- Confidentiality of calls received
- Manager’s feedback
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MAX Healthcare Walk in Drive – Skills Required For Exe/Sr. Exe.(CCE CSE)
- Excellent communication skills for effective customer interaction.
- Customer service orientation with a focus on problem resolution.
- Proficiency in using customer relationship management (CRM) software.
- Strong interpersonal skills for building positive customer relationships.
- Ability to handle high call volumes and maintain service quality.
- Time management skills to meet response time and resolution targets.
- Active listening skills to understand and address customer inquiries.
- Multitasking abilities to navigate systems and provide real-time support.
- Adaptability to handle diverse customer issues and industry domains.
- Empathy and patience in handling customer concerns and providing assistance.
HOW TO APPLY FOR MAX Healthcare Walk in Drive ?
To apply for the MAX Healthcare Walk in Drive Candidate need to walk in to the Venue that is given below.
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Exe/Sr. Exe.(CCE CSE) |
| Experience | 1Â –Â 6Â years |
| Contact no. | Sujeet Sinha ( 9911845556 ) |
| Date | 20th November – 21st November |
| Time | 11.30 AM – 3.30 PM |
| walk-in Address: | Max Healthcare Digital Sales Centre – Incuspaze, A-68, Block A, Sector 64, Noida, Nearest Metro Station – Sector 62, Uttar Pradesh 20130 |
MAX Healthcare Walk in Drive – Frequently Asked Question?
What is MAX Healthcare Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1.5-3.25 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
