Telus International Walk in Drive : In order to fill the roles of International Gaming Chat Process. Telus International is holding walk-in drives in Noida from 22nd April – 1st May 2024. Candidates with 1 to 4 years of experience are welcome to apply; those with a 12 Pass can apply.
Table of Contents
Telus International Walk in Drive – OVERVIEW
Telus International Walk in Drive for Multiple role Details | |
Company Website | www.telusinternational.com |
Company | Telus International (walk in) |
Roles | International Gaming Chat Process |
Qualification | 12 Pass |
Location | Noida |
Work Experience | 1-4 years |
Salary | 3-5 Lacs P.A |
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Telus International Walk in Drive – International Gaming Chat Process DETAILS FOR NOIDA
Job Role: International Gaming Chat Process Qualifications: 12 Pass Experience: 1 – 4 years Job Type: Full Time Location: NOIDA Skills: 1. Proficiency in multiple languages to facilitate communication with international gaming community members. 2. Strong understanding of various gaming platforms, genres, and popular titles. 3. Excellent interpersonal skills to engage with gamers in a friendly and supportive manner. 4. Knowledge of gaming industry trends, updates, and events to provide relevant information and assistance. 5. Ability to troubleshoot technical issues related to gaming platforms and online multiplayer experiences. 6. Familiarity with community management tools and moderation techniques to ensure a positive and inclusive environment. 7. Adaptability and quick decision-making skills to handle diverse inquiries and situations effectively. |
HOW TO APPLY FOR Telus International Walk in Drive ?
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
Role | International Gaming Chat Process |
Experience | 1 – 4 years |
Contact | Pratishtha/Yancha |
Date | 22nd April – 26 April |
Time | 12.00 PM – 4.00 PM |
walk-in Address: | Candor Techspace Telus International Tower-6, UG Floor Noida Sector-135 |
ABOUT Telus International
Telus International is a leading provider of digital customer experience and business process solutions. Headquartered in Canada, Telus International operates globally, serving a diverse range of industries including technology, telecommunications, finance, healthcare, and retail. They offer a comprehensive suite of services including customer service, technical support, sales, and back-office support, leveraging advanced technologies like artificial intelligence and automation to enhance efficiency and customer satisfaction. Telus International is known for its commitment to delivering exceptional customer experiences and fostering a culture of innovation and excellence within its workforce.
Telus International Walk in Drive-Frequently Asked Question?
What is Telus International Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-5 Lacs P.A is based on the reports of Glassdoor and Ambition Box.
What are the roles and responsibilities of chat process?
Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions.
How do I prepare for a chat support interview?
Here are the top key qualities:
- Good communication skills: Ability to communicate effectively and clearly is essential to chat support wherein communicating with customers happens through text. Clear communication ensures customers understand the solutions clearly and effectively.
- Promptness: Chat support is expected to deliver quick responses to customers. According to research, nearly 70% of customers value quick responses. Hence, fast response times provide customer satisfaction and reduce the chances of customers seeking alternative support mechanisms.
- Problem-Solving skills: Chat support professionals should be skilled in identifying problems and come up with practical and effective solutions efficiently. Solving problems within a customer’s anticipated timeframe is essential for customer satisfaction.
- Patience: Some customers may not be tech-savvy and may take longer to understand or express their issues. Hence chat support agents need to be patient and explain the solutions in simple and easy to understand languages, even repeat it multiple times if needed.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.