Walk-in Drive at Kochar Infotech Limited for Customer Care Executive Role. 12 pass candidates can apply for the post.
Table of Contents
Walk-in Drive at Kochar Infotech Limited – Overview
- Company – Kochar Infotech Limited
- Roles – Customer Care Executive
- Qualification -12 pass
- Location – Kolkata
- Work Experience – 0 – 1 years
- Salary -1.25 LPA-2.25 LPA
ABOUT Kochar Infotech Limited COMPANY
Kochar Infotech Limited is an IT and business process outsourcing company based in India. With a focus on providing technology-driven solutions and services, the company caters to a diverse range of industries and clients globally. Kochar Infotech offers services such as customer support, technical helpdesk, IT infrastructure management, software development, and digital marketing. With a team of skilled professionals and a commitment to delivering high-quality solutions, the company has established itself as a reliable and trusted partner for businesses seeking innovative IT and outsourcing services.
Walk-in Drive at Kochar Infotech Limited – Roles & Responsibilities For Customer Care Executive
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Handle incoming calls and emails, responding promptly to customer queries with accurate information.
- Maintain customer records and update databases with relevant interactions and feedback.
- Escalate complex issues to appropriate departments and follow up on resolutions.
- Upsell and cross-sell products and services to existing customers, maximizing sales opportunities.
- Stay updated with product knowledge to offer relevant information and assistance to customers.
- Demonstrate empathy and patience in handling customer concerns to maintain a positive customer experience.
- Process orders, returns, and exchanges efficiently and accurately.
- Collaborate with the team to achieve individual and team-based performance targets.
- Adhere to company policies and procedures while ensuring compliance with quality standards.
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Walk-in Drive at Kochar Infotech Limited – Skills Required For Customer Care Executive
- Strong verbal and written communication skills for effective customer interactions.
- Active listening abilities to understand customer needs and concerns accurately.
- Empathy and patience in handling customer complaints and resolving issues.
- Problem-solving skills to offer prompt and effective solutions to customer inquiries.
- Multitasking capabilities to manage various customer interactions simultaneously.
- Positive and professional attitude to maintain a customer-centric approach.
- Product and service knowledge to provide accurate information and support.
- Time management skills to ensure timely response and resolution.
- Ability to work in a team and collaborate with colleagues for efficient customer support.
- Adaptability and flexibility to handle diverse customer scenarios and demands.
HOW TO APPLY FOR Walk-in Drive at Kochar Infotech Limited ?
To apply for the Walk-in Drive at Kochar Infotech Limited Interview Candidate need to walk in to the Venue that is given below.
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 0 – 1 years |
| Contact no. | Varinda ( 9877098771 ) |
| Date | 26 July – 2nd August 2023 |
| Time | 10.00 AM – 5.00 PM |
| walk-in Address: | Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur – Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157 |
Walk-in Drive at Kochar Infotech Limited – Frequently Asked Question?
What is Kochar Infotech Limited Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Kochar Infotech Limited for freshers?
The average of 1.25 LPA-2.25 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
