Foundever Recruitment 2024 : Foundever is presently hiring a Customer Service Representative for a opportunity. The organization seeks applicants with Freshers experience. The estimated salary for this position is between 3 and 5 lakhs per year.
Table of Contents
Foundever Recruitment 2024 – Overview
Foundever Recruitment 2024 Details : | |
Company | Foundever |
Roles | Customer Service Representative |
Qualification | Any Graduate |
Location | Gurgaon/Chennai/Mumbai/Hyderabad |
Work Experience | Freshers |
Salary | 3 lpa-5 lpa |
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Foundever Recruitment 2024 – Customer Service Representative
Job Role: | Customer Service Representative | ||||
Qualifications: | Any graduate | ||||
Experience: | Freshers | ||||
Job Type: | Full Time | ||||
Location: | Gurgaon/Chennai/Mumbai/Hyderabad | ||||
Skills/Requirements: | |||||
1. Excellent communication skills for effectively serving consumers over the phone, email, or chat. 2. Active listening skills are required to fully interpret client inquiries and concerns. 3. Empathy and patience in resolving customer difficulties and providing satisfactory answers. 4. Experience with customer service software and tools for documenting and tracking. 5. Problem-solving abilities to handle client issues and escalate as appropriate. 6. Capability to multitask and prioritize tasks in a fast-paced setting. 7. Maintain a positive attitude and professionalism while expressing the company’s brand image. |
HOW TO APPLY ?
To apply for the Foundever Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Foundever company:
Foundever (formerly Sitel) is a privately held contact center company based in Luxembourg City. It outsources sales, technical support, customer service, and other business functions for large corporations. The corporation employs 170,000 employees and generates $4 billion in revenue.
Foundever began as a United Technologies subsidiary before being acquired by then-President James Lynch in 1985. It expanded swiftly, becoming the first telemarketing company to go public in 1995. It grew internationally during the 1990s and 2000s. Financial difficulties caused layoffs and reorganization in 2001. In 2007, Onex Corporation, Sitel’s principal owner, delisted the company from NASDAQ. Group Acticall, the current owner and operator, purchased Sitel in 2015.
FAQ
What is Foundever Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-5 Lpa is based on the reports of Glassdoor and Ambition Box.
What are the 7 qualities of good customer service?
10 Characteristics Every Customer Service Representative Should Have
- Problem-Solving Skills. The number one skill you need to excel in for good customer service is problem-solving. …
- Clear Communication. …
- Friendly Attitude. …
- Empathy. …
- Business Acumen. …
- Product/Service Knowledge. …
- Product/Service Knowledge. …
- Strong Time Management.
What is your role as a customer service representative?
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.