Tata Motors Recruitment 2024 : Tata Motors is currently recruiting for the position of Customer Support Manager in bhubaneswar/kozhikode/salem/kochi/patna/vijayawada/chennai locations. candidates with 3-7 years of relevant experience and B.Tech/M.Tech (Mechanical) in Automobile or Electrical are welcome to apply.
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Tata Motors Recruitment 2024 – Overview
Tata Motors Recruitment 2024 Details : | |
Company | Tata Motors |
Roles | Customer Support Manager |
Qualification | B.Tech/M.Tech (Mechanical) in Automobile or Electrical |
Location | bhubaneswar/kozhikode/salem/kochi/patna/vijayawada/chennai |
Work Experience | 3-7 Years |
Salary | 3 lpa-5 lpa |
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Tata Motors Recruitment 2024 – Customer Support Manager details Multiple location
Job Role: | Customer Support Manager | ||||
Qualifications: | B.Tech/M.Tech (Mechanical) in Automobile or Electrical | ||||
Experience: | 3-7 Years | ||||
Job Type: | Full Time | ||||
Location: | bhubaneswar/kozhikode/salem/kochi/patna/vijayawada/chennai | ||||
Skills/Requirements: | |||||
Skills for Customer Support Manager: 1.Developing and implementing strategies to enhance the overall customer experience. 2.Identifying root causes of customer issues and creating long-term solutions to prevent recurrence. 3.Expertise in using Customer Relationship Management (CRM) tools, helpdesk software, and analytics platforms. 4.Analyzing customer support data to identify trends, areas for improvement, and measure team performance. 5.Ensuring the team consistently delivers high-quality service to achieve customer satisfaction. Requirements for Customer Support Manager: 1.Bachelor’s degree in Business, Management, or a related field. 2.3-7 years in customer service with leadership experience. 3.Proficiency in CRM tools (e.g., Salesforce, Zendesk), reporting, and performance metrics. 4.Strong leadership, communication, problem-solving, and customer-focused mindset. 5.Ability to manage teams, handle escalations, and implement customer service policies. |
HOW TO APPLY ?
To apply for the Tata Motors Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Tata Motors company :
Tata Motors is a subsidiary of Tata Motors, one of India’s largest automotive manufacturers. TMFL specializes in providing financing solutions for Tata Motors’ vehicles, including commercial vehicles, passenger cars, and two-wheelers. With a widespread network of branches across India, TMFL offers a range of financial products and services tailored to meet the diverse needs of customers, including vehicle loans, working capital finance, and insurance solutions. Leveraging Tata Motors’ extensive dealership network and industry expertise, TMFL aims to facilitate easy access to vehicle financing, promote vehicle ownership, and support the growth of the automotive industry in India.
FAQ
What is Tata Motors Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-5 Lpa is based on the reports of Glassdoor and Ambition Box.
Who is the new CEO of Tata Motors?
Marc Llistosella
Who founded Tata Motors?
Incorporated in India in the year 1945, Tata Motors is a part of the over $100 billion Tata Group founded by Jamsetji Tata in 1868. Recognised for its world-class quality, originality, engineering and design excellence, the Company is on the path of shaping the future of mobility in India.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.