Exciting Job Opportunity at Cepheid- Apply Now in 2023

Exciting Job Opportunity at Cepheid for MES Support Engineer Roles. Bachelor’s degree candidates can apply for these.

The complete details of this jobs are as follows :

• Company – Cepheid
• Role – MES Support Engineer
• Qualification –Bachelor’s degree
• Experience – 0-2
• Location –Bangalore
• Salary –2 LPA – 3 LPA

ABOUT COMPANY

Cepheid is a leading molecular diagnostics company that specializes in the development and manufacturing of innovative molecular systems and tests. The company was founded in 1996 and is based in Sunnyvale, California, USA.

Cepheid’s main focus is on providing accurate and rapid diagnostic solutions for healthcare professionals, enabling them to make timely and informed decisions in the diagnosis and treatment of patients. The company’s core technology is based on polymerase chain reaction (PCR) and real-time PCR, which are widely used techniques for amplifying and detecting specific DNA sequences.

Cepheid’s flagship product is the GeneXpert System, a fully integrated and automated molecular diagnostic platform. The GeneXpert System combines sample preparation, nucleic acid amplification, and detection of target sequences in a single cartridge. This system allows for the rapid and reliable detection of various infectious diseases, including respiratory infections, sexually transmitted infections, tuberculosis, and healthcare-associated infections.

One of Cepheid’s notable contributions to public health was the development of the Xpert MTB/RIF assay, a rapid molecular test for tuberculosis (TB) that can detect both the presence of the TB bacteria and determine if it is resistant to the drug rifampicin. This test has been instrumental in improving the diagnosis of TB and reducing the time it takes to start patients on appropriate treatment.

Cepheid’s products are widely used in clinical laboratories, hospitals, and point-of-care settings around the world. The company has also collaborated with various organizations and government agencies to improve access to diagnostic testing in resource-limited settings, particularly for infectious diseases in developing countries.

What You Will Be Doing As An MES Support Engineer

• Customer Support: You will interact with customers to understand their needs, answer their inquiries, and provide guidance on how to effectively use the MES software. This may involve providing training, creating user documentation, or conducting product demonstrations.
• Troubleshooting: You will be responsible for identifying and resolving technical issues that customers may encounter while using the MES software. This involves analyzing problem reports, investigating root causes, and implementing appropriate solutions.
• System Installation and Configuration: You may be involved in the installation and configuration of the MES software at customer sites. This includes setting up the software, integrating it with other systems, and ensuring proper functionality.
• Collaboration with Development Teams: You will collaborate with software development teams to communicate customer feedback, report bugs, and contribute to the improvement of the MES software. This may involve participating in testing, providing feedback on new features, and suggesting enhancements.
• Documentation and Knowledge Sharing: You will be responsible for documenting support processes, troubleshooting procedures, and frequently asked questions to build a knowledge base. This helps ensure consistency in support delivery and enables self-help resources for customers.
• Software Upgrades and Maintenance: You will assist customers in upgrading their MES software to newer versions and ensuring that the upgrades are performed smoothly. Additionally, you may provide ongoing maintenance and support, such as applying patches or hotfixes.
• Continuous Learning: As an MES Support Engineer, it’s important to stay updated with the latest developments in MES technology and related domains. This includes attending training sessions, participating in professional communities, and continuously expanding your knowledge and skills.

SKILL REQUIRED FOR MES Support Engineer

• MES Systems Knowledge: You should have a deep understanding of MES systems and their components, including data collection, process monitoring, quality management, resource allocation, and reporting. Familiarity with specific MES software products and their features is essential.
• Database Management: Understanding database concepts and proficiency in querying and manipulating data using SQL is important. This allows you to interact with the underlying databases used by the MES system, perform data extraction, generate reports, and troubleshoot data-related issues.
• Technical Troubleshooting: Strong troubleshooting skills are crucial for quickly identifying and resolving technical issues. This includes the ability to analyze logs, debug software, diagnose network connectivity problems, and understand system configurations.
• Programming and Scripting: Proficiency in programming languages such as Java, C#, SQL, or scripting languages like Python or PowerShell can be beneficial. These skills enable you to customize and extend the functionality of the MES software, create reports, and perform data analysis.
• Communication and Customer Service: Excellent communication skills are necessary for effectively interacting with customers, understanding their issues, and providing clear instructions or explanations. Patience, empathy, and the ability to communicate technical concepts to non-technical users are also important.
• System Integration: Knowledge of system integration principles, protocols (such as REST, SOAP), and technologies (such as Web Services) is valuable. This helps you understand how the MES system interfaces with other enterprise systems, such as ERP (Enterprise Resource Planning) or SCADA (Supervisory Control and Data Acquisition) systems.

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HOW TO APPLY FOR Cepheid 2023 ?

To apply for the Cepheid 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Cepheid company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

MES Support Engineer Role – Bangalore

Cepheid – Frequently Asked Question ?

What is the Cepheid selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is  5 LPA – 7 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.