Grow Your Career with Mahindra Logistics for Airport Counter Executive Role. 12+ candidates can apply for these post.
Complete details are given below:-
- Company – Mahindra Logistics
- Roles – Airport Counter Executive
- Qualification – 12+
- Location –Mumbai
- Work Experience –0-2
- Salary – 1.5 – 2 LPA
Table of Contents
ABOUT THE COMPANY
Mahindra Logistics Limited is a leading integrated third-party logistics (3PL) service provider based in India. Established in 2007, Mahindra Logistics is a subsidiary of the Mahindra Group, a conglomerate with diversified business interests. The company offers end-to-end logistics solutions across various industries, including automotive, e-commerce, consumer goods, pharmaceuticals, and more. Mahindra Logistics specializes in providing services such as transportation management, warehousing and distribution, freight forwarding, customs clearance, and value-added services. The company leverages technology-driven solutions, robust infrastructure, and a vast network to optimize supply chain operations, improve efficiency, and deliver reliable and cost-effective logistics services. With a focus on customer-centricity, innovation, and sustainability, Mahindra Logistics has established itself as a trusted partner for businesses seeking comprehensive logistics solutions in India and beyond.
What you will be doing as Airport Counter Executive?
- Check-In and Boarding Assistance: Assisting passengers with the check-in process, including verifying travel documents, issuing boarding passes, and assigning seats. Providing guidance and instructions for boarding procedures, security checks, and baggage drop-off.
- Baggage Handling: Ensuring proper handling of passengers’ baggage, including tagging, weighing, and ensuring compliance with baggage regulations. Assisting passengers with oversized or special baggage requirements.
- Customer Inquiry Handling: Responding to passenger inquiries, providing information about flight schedules, airport facilities, airline policies, and any other relevant information to ensure a pleasant travel experience.
- Ticketing and Reservation Support: Assisting passengers with ticketing, reservations, and flight changes. Addressing booking-related inquiries, cancellations, and refunds as per airline guidelines.
- Customer Assistance and Problem Resolution: Handling customer concerns, complaints, and special assistance requests. Resolving issues related to flight delays, cancellations, missed connections, or other travel-related problems in a prompt and courteous manner.
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Skills Required for Airport Counter Executive
- Customer Service: Strong customer service skills are essential to effectively assist and interact with passengers. This includes being friendly, patient, and empathetic, actively listening to their needs, and providing accurate and helpful information.
- Communication Skills: Excellent verbal and written communication skills are necessary for clear and effective communication with passengers, colleagues, and other airport staff. This includes proficiency in multiple languages, as it can be beneficial when dealing with international travelers.
- Problem-Solving: The ability to think quickly and find solutions to challenges or unexpected situations is crucial. Being able to handle passenger inquiries, complaints, and conflicts with a calm and solution-oriented approach is important in providing a positive customer experience.
- Attention to Detail: Having a keen eye for detail is important in accurately processing travel documents, handling baggage, and ensuring compliance with security and safety protocols. Being meticulous in recording information and maintaining accuracy in tasks is essential.
- Multitasking and Time Management: Being able to handle multiple tasks simultaneously while maintaining efficiency is essential. Managing check-in procedures, baggage handling, customer inquiries, and other responsibilities within specific time constraints requires strong multitasking and time management skills.
HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the Mahindra Logistics (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Airport Counter Executive |
| Experience | 0 – 2 years |
| Contact no. | Sarthak Sharma |
| Date | 20th June |
| Time | 11.30 AM – 4.00 PM |
| walk-in Address: | 11th Floor, Arena Space, Plot No. 20, JVLR, Near Majas Depot, Jogeshwari – East |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOVENUE FOR INTERVIEW
Mahindra Logistics (walk-in) – Frequently Asked Question?
What is Mahindra Logistics Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Mahindra Logistics for freshers?
The average of 2.5-4LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
