Exciting Career Opportunities at Aston Carter for Analyst TSS Role. BTech/BE candidates can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Aston Carter
- Roles – Analyst TSS
- Qualifications – BTech/BE
- Location – Gurugram, Haryana
- Work Experience – 1.5 – 3
- Salary -3 LPA – 6 LPA
ABOUT THE COMPANY
Aston Carter is a global recruitment and staffing firm specializing in professional services. Founded in 1997, Aston Carter has established itself as a trusted partner for organizations seeking top talent across various industries. The company offers recruitment solutions in areas such as accounting and finance, compliance, risk management, operations, and business support. With a focus on understanding client needs and delivering tailored staffing solutions, Aston Carter helps businesses find qualified professionals who can contribute to their growth and success. Their team of experienced recruiters utilizes a combination of industry expertise, extensive networks, and innovative sourcing strategies to connect companies with skilled individuals who align with their specific requirements. By fostering strong relationships with clients and candidates, Aston Carter aims to provide exceptional recruitment services, ensuring a mutually beneficial match between employers and job seekers.
Job Responsibility For Analyst TSS Role
- Customer Support: Responding to customer inquiries, resolving technical issues, and providing guidance or instructions to address their concerns or problems.
- Troubleshooting: Diagnosing and analyzing technical issues reported by customers, investigating root causes, and implementing effective solutions or workarounds.
- Technical Assistance: Assisting customers or internal users with the installation, configuration, and usage of software applications, hardware devices, or other technical systems.
- Issue Resolution: Collaborating with cross-functional teams, such as development or engineering, to escalate and resolve complex technical issues that require deeper investigation or specialized knowledge.
- Incident Management: Managing and documenting customer-reported incidents or service requests, ensuring timely resolution, and maintaining accurate records of all support interactions.
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Skills Required For Analyst TSS
- Technical Knowledge: Strong technical aptitude and proficiency in the relevant technologies, systems, and applications being supported. This includes understanding operating systems, software applications, hardware components, and networking principles.
- Problem-Solving: Excellent problem-solving skills to identify, analyze, and resolve technical issues efficiently. This involves a logical and systematic approach to troubleshooting, identifying root causes, and implementing effective solutions.
- Communication Skills: Effective verbal and written communication skills to interact with customers or users and clearly explain technical concepts or instructions. Active listening, empathy, and the ability to adapt communication style to different audiences are essential.
- Customer Service Orientation: A customer-centric mindset with a focus on delivering exceptional customer service. This entails patience, empathy, and the ability to manage customer expectations while providing timely and accurate support.
- Troubleshooting Methodology: Proficiency in using a structured troubleshooting methodology to diagnose and resolve technical issues. This may include techniques such as isolating problems, conducting research, utilizing diagnostic tools, and following logical steps.
HOW TO APPLY FOR ASTON CARTER RECRUITMENT 2023 ?
To apply for the Aston Carter Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
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ROLE – Analyst TSS (Gurugram, Haryana Location)
Aston Carter Recruitment 2023 – Frequently Asked Question ?
What is the Aston Carter selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Aston Carter salary for freshers?
The average of 3 LPA – 6 LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.