IDFC FIRST BANK is hiring Virtual relationship manager, Teller, Banker-Authorizer Roles. Any gradute , Post Graduate candidate can apply for the post.
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Complete details are given below:-
- Company – IDFC FIRST BANK
- Roles – Virtual relationship manager, Teller, Banker-Authorizer
- Qualifications – Any graduate , Post Graduate
- Location – Hyderabad/ Mumbai/ Delhi/ Chennai
- Work Experience- 0-4 & 6+ years
- Salary – 4lpa – 6lpa
ABOUT THE COMPANY
IDFC FIRST Bank is a leading private sector bank in India that offers a wide range of financial products and services. Established in 2015, IDFC FIRST Bank focuses on providing inclusive banking solutions to individuals, businesses, and corporates across the country.
The bank offers various banking services, including savings and current accounts, fixed deposits, loans, credit cards, and investment options. It caters to the diverse financial needs of its customers, providing personalized solutions and innovative offerings to enhance the banking experience.
IDFC FIRST Bank is committed to digital transformation and offers convenient online and mobile banking platforms for seamless access to banking services. It emphasizes technology-driven solutions to deliver quick, secure, and efficient banking services.
The bank places a strong emphasis on customer service and aims to provide a superior banking experience through personalized assistance, proactive communication, and efficient grievance resolution. It strives to build long-term relationships with its customers and focuses on meeting their evolving financial needs.
IDFC FIRST Bank is known for its inclusive banking approach and offers financial solutions to underserved segments of the population, including rural and unbanked areas. It actively participates in various financial inclusion initiatives and promotes financial literacy and education to empower individuals and businesses.
The bank has a robust risk management framework and adheres to stringent compliance and governance practices. It maintains strong relationships with regulators, investors, and stakeholders to ensure transparency and accountability.
In summary, IDFC FIRST Bank is a prominent private sector bank in India that provides a comprehensive range of financial products and services. With its customer-centric approach, technological innovation, and commitment to financial inclusion, the bank continues to play a significant role in the Indian banking sector.
Job Responsibility For Virtual relationship manager Role
- Responsible for deepening customer relationships to increase customer relationship value
- Responsible for driving quality engagements over call with customers by following industry best practices
- Responsible for increasing mobile banking adoption and drive initial login on Optimus app
- CASA value build up and new client acquisition and increase in ‘Product Holding Per Customer’ within mapped portfolio
- Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer
- Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement
Job Responsibility For Teller Role
- Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
- Deliver business target assigned as per performance score card.
- Giving the client need based product solutions and in the process aligning client requirements with business specifics.
- Assessing customer propensity and ensuring higher product penetration per relationship.
- Referencing for more business from existing customers.
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
- Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
Job Responsibility For Banker-Authorizer Role
- Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
- Ensure all the customers visiting the branch are delivered superior service
- Client relationship management and customer services related to retail banking operations
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints”
- Provide best in-class customer service to become their banking partner of choice
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Skills Required For The Post
- Relationship Management: Virtual Relationship Managers need strong relationship-building skills to effectively engage with customers remotely. They should be able to establish rapport, understand customer needs, and provide personalized banking solutions.
- Communication Skills: Excellent verbal and written communication skills are essential for virtual interactions. Relationship Managers should be able to articulate information clearly, actively listen to customers, and effectively convey banking products, services, and policies.
- Cash Handling: Teller positions involve handling cash transactions, so accuracy, attention to detail, and basic math skills are crucial. Tellers should be able to count and reconcile cash accurately, maintain proper documentation, and adhere to security protocols.
- Customer Service: Providing excellent customer service is a key skill for Tellers. They should be friendly, approachable, and able to handle customer inquiries, complaints, and requests professionally and efficiently.
HOW TO APPLY FOR IDFC FIRST Bank 2023 ?
To apply for the IDFC FIRST Bank Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Virtual Relationship Manager (Hyderabad Location)
ROLE- Virtual Wealth Relationship Manager (Mumbai Location)
ROLE-Banker-Authorizer (Delhi Location)- 6+ years of Experience
ROLE- Teller- (Chennai Location) – 0-4 years of Experience
IDFC FIRST Bank Recruitment 2023 – Frequently Asked Question ?
What is the IDFC FIRST Bank selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the IDFC FIRST Bank salary for freshers?
The average of 4lpa – 6lpa is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
