Remote Job Opportunities at Rackspace for Customer Success Associate role. 12 pass, any graduate Candidates can apply for the post.
Table of Contents
Remote Job Opportunities at Rackspace – Overview
- Company Website –www.rackspace.com
- Company – Rackspace work from home
- Role – Customer Success Associate
- Qualification – 12 pass, any graduate
- Experience – 0-2 years
- Location – Remote
- Salary- 3lpa – 5lpa
Remote Job Opportunities at Rackspace – ABOUT COMPANY
Rackspace is a managed cloud computing company headquartered in San Antonio, Texas. Established in 1998, the company initially gained recognition as a managed hosting provider before expanding its services to include comprehensive cloud management. Rackspace offers a range of solutions, including managed hosting, public and private cloud services, and hybrid cloud solutions. Known for its commitment to “Fanatical Support,” the company prioritizes high-level customer service. Over the years, Rackspace has formed partnerships with major technology companies and adapted to the evolving cloud computing landscape by providing multi-cloud solutions. It went private in 2016 after being acquired by Apollo Global Management. Please verify the latest information for any updates since my last knowledge update in January 2022.
Remote Job Opportunities at Rackspace – Customer Success Associate Responsibilities
- Monitor inbound customer ticket requests and route appropriately
- Respond directly to customer information requests for specific task responsibilities
- Monitor and progress open tickets within agreed time scales to ensure customer/internal response receipt
- Proactively take ownership and work tickets
- Identify common/recurring operational issues in support queues and support customer to resolution
- Identify areas in which ticket volumes could be reduced and managed more efficiently through process or management change
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Remote Job Opportunities at Rackspace – Skills Required
- Proficiency in using accounting software and enterprise resource planning (ERP) systems.
- Knowledge of Generally Accepted Accounting Principles (GAAP) and other relevant accounting standards.
- Accurate and meticulous in financial record-keeping and data entry.
- Thoroughly review financial documents to identify discrepancies.
- Identify areas for improvement and provide insights for decision-making.
- Ability to analyze financial data and trends.
- Efficiently manage time to meet deadlines for financial reporting, tax filings, and other responsibilities.
- Prioritize tasks based on urgency and importance.
- Clearly communicate financial information to both financial and non-financial stakeholders.
- Collaborate effectively with colleagues from various departments.
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HOW TO APPLY FOR Remote Job Opportunities at Rackspace ?
To apply for the Remote Job Opportunities at Rackspace– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Remote Job Opportunities at Rackspace company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
rOLE- Customer Success Associate(Remote)
Remote Job Opportunities at Rackspace – Frequently Asked Question ?
What is the Rackspace Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3lpa – 5lpa for the this role.
What is the role of customer success associate?
Customer success associates assist clients with their requests and concerns.
What is a customer success position?
Customer success managers support customers from prospects to active users with a focus on generating customer loyalty.
Who is the CEO of Rackspace?
Amar Maletira
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
