Fusion CX is conducting a walk–in recruitment drive for freshers to join as Customer Care Executives. This position is an excellent opportunity for individuals seeking to start their careers in customer service. Candidates will be responsible for handling customer inquiries, providing information about products and services, and resolving issues to ensure a positive customer experience.
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Direct Walk-In Fusion CX – OVERVIEW
Direct Walk-In Fusion CX Details | |
Company Website | www.fusioncx.com |
Company | Fusion CX |
Roles | Customer Care Executive |
Qualification | 12th pass/ Any Graduate |
Location | Kolkata/ Howrah |
Work Experience | 0 – 4 years |
Salary | 2-8 LPA |
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Direct Walk-In Fusion CX – Skills & Requirements:
Job Role: | Customer Care Executive | ||||
Qualifications: | 12th pass/ Any Graduate | ||||
Experience: | 0 – 4 years | ||||
Job Type: | Full Time | ||||
Location: | Kolkata/ Howrah | ||||
Skills/Requirements for Customer Care Executive : | |||||
Skills: 1. Strong verbal and written communication skills are essential for effectively interacting with customers, addressing their queries, and providing clear information about products or services. 2. The ability to assess customer issues and provide timely solutions is crucial. Customer Care Executives must think critically to resolve complaints and ensure customer satisfaction. 3. Understanding and relating to customer concerns is vital. Empathy helps in building rapport and trust, while patience is necessary when dealing with frustrated or upset customers. 4. A thorough understanding of the company’s products or services enables Customer Care Executives to provide accurate information and assist customers effectively. Requirements: 1. Strong verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly and professionally. 2. A high school diploma or equivalent is typically required, although many companies prefer candidates with a bachelor’s degree in business, communications, or a related field. 3. Proficiency in using customer service software, CRM systems, and basic computer applications is often required. Familiarity with multi-channel communication platforms (phone, email, chat) is also beneficial. |
HOW TO APPLY FOR Fusion CX WALK IN Drive ADDRESS DETAILS ?
FOR Kolkata LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
Role | Customer Care Executive |
Experience | 0 – 4 years |
Qualification | 12th pass |
Contact | Janmenjoy Mahato ( 09800970755 ) |
Date | 30 October – 8th November |
Time | 9.30 AM – 5.30 PM |
walk-in Address: | Y9, Street No. 13, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 |
FOR Howrah LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
Role | Customer Service Associate |
Experience | 0 – 1 years |
Qualification | Any Graduate |
Date | 2nd November – 6th November |
Time | 2.30 PM – 7.30 PM |
walk-in Address: | FUSION CX, Module 206, 2nd Floor, Ankurhati, Beside Gems & Jewellery Park, Domjur, Makardah, Howrah – 711409 |
ABOUT Fusion CX company
Fusion CX is a customer experience solutions company that specializes in providing innovative services and technology to enhance customer engagement across various industries. With a focus on delivering exceptional customer service, Fusion CX offers a range of solutions including omnichannel support, workforce optimization, and data analytics. The company aims to empower businesses to build stronger relationships with their customers by leveraging advanced technology and skilled personnel. By integrating artificial intelligence and personalized service strategies, Fusion CX helps organizations improve customer satisfaction, drive loyalty, and optimize their operational efficiency.
Frequently Asked Question?
Who is the CEO of Fusion company?
Shri Devesh Sachdev
What is the full form of BSCPL company?
Bollineni Casting and Steel Limited
Who is the CEO of fusion Group?
Abdulrahman Bin Hassan Al Thani is the Chairman of Fusion .
What is the work of customer care executive?
Customer service executives are often responsible for handling customer complaints and concerns.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.