Grow Your Career with Genpact Walk-in Interviews 2023

Grow Your Career with Genpact Walk-in Interviews for Finance & Accounting/ Voice Process Roles. BCom/BBA/MBA candidates can apply for these post.

Complete details are given below:-

• Company – Genpact
• Roles – Finance & Accounting/ Voice Process
• Qualification – BCom/BBA/MBA
• Location – Jaipur/ Hyderabad/ Noida/ Warangal
• Work Experience – 0-5 Years
• Salary – 1.5 LPA – 3.25 LPA

ABOUT THE COMPANY

Genpact is a global professional services firm that specializes in digital transformation, outsourcing, and business process management (BPM). Here are some key details about Genpact:

Company Overview: Genpact was founded in 1997 as a business unit of General Electric (GE) and later became an independent company in 2005. It is headquartered in New York City and operates in more than 30 countries worldwide.

Services and Offerings: Genpact offers a wide range of services to help clients optimize their business processes, improve operational efficiency, and drive digital transformation. These services include finance and accounting, supply chain and procurement, risk and compliance, customer service, analytics, technology consulting, and digital solutions.

Industry Expertise: Genpact serves clients across various industries, including banking and financial services, insurance, healthcare, manufacturing, consumer goods, retail, technology, and telecommunications. The company has deep domain knowledge and experience in these sectors, enabling it to provide industry-specific solutions.

Digital Transformation: Genpact leverages emerging technologies such as artificial intelligence (AI), machine learning, robotic process automation (RPA), analytics, and cloud computing to help clients modernize their operations and enhance customer experiences. The company focuses on leveraging digital solutions to drive efficiency, innovation, and competitive advantage.

Analytics and Insights: Genpact’s analytics capabilities enable clients to harness the power of data for better decision-making and improved business outcomes. The company employs advanced analytics techniques to generate insights, identify patterns, predict trends, and optimize processes.

Global Delivery Model: Genpact utilizes a global delivery model, leveraging a combination of onshore, offshore, and nearshore delivery centers. This allows the company to provide cost-effective solutions while maintaining high-quality service delivery and ensuring operational scalability.

Continuous Improvement: Genpact places a strong emphasis on continuous improvement and process excellence. The company applies Lean Six Sigma methodologies and other process improvement frameworks to drive operational efficiency, reduce waste, and enhance the overall quality of services.

Client Partnerships: Genpact works closely with its clients, fostering long-term partnerships to understand their unique business needs and provide tailored solutions. The company strives to become a trusted advisor to its clients, collaborating on strategic initiatives and driving sustainable growth.

Employee Development: Genpact places importance on employee development and offers various learning and development programs. These initiatives focus on enhancing technical skills, fostering leadership capabilities, and promoting a culture of continuous learning.

Corporate Social Responsibility: Genpact is committed to corporate social responsibility (CSR) and sustainability. The company actively engages in initiatives related to education, environmental sustainability, diversity and inclusion, and community development.

Overall, Genpact is a global professional services firm that helps organizations transform their operations, enhance efficiency, and leverage digital solutions. Through its industry expertise, technology-driven approach, and commitment to client success, Genpact supports businesses in achieving their strategic objectives.

What you will be doing as Finance & Accounting

• Financial Reporting: Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements. Ensure compliance with accounting standards (such as GAAP or IFRS) and regulatory requirements. Provide insights into financial performance, trends, and variances.
• Budgeting and Forecasting: Collaborate with business units to develop annual budgets and financial forecasts. Monitor and analyze budget variances, identify areas for improvement, and provide recommendations for cost optimization and revenue enhancement.
• Accounts Payable and Receivable: Manage the accounts payable process, including vendor invoice processing, payment approvals, and supplier relationship management. Oversee the accounts receivable function, ensuring timely customer invoicing, collections, and reconciliation.
• General Ledger Management: Maintain and reconcile general ledger accounts, ensuring accuracy and completeness. Perform month-end and year-end closing activities, including journal entries, accruals, and financial reconciliations.
• Financial Analysis: Conduct financial analysis to support decision-making and strategic planning. Perform profitability analysis, cost-benefit analysis, and financial modeling to evaluate business initiatives and investments. Provide insights and recommendations based on financial analysis.
• Compliance and Audit: Ensure compliance with financial regulations, accounting standards, and internal controls. Support internal and external audits, providing necessary documentation and resolving audit findings. Implement and monitor financial controls to mitigate risks and safeguard assets.
• Taxation: Collaborate with tax teams to ensure compliance with tax laws and regulations. Assist in the preparation of tax returns, provision calculations, and tax planning activities. Stay updated on tax law changes and their impact on the organization.
• Financial Systems and Process Improvement: Utilize financial systems and tools to streamline processes, automate tasks, and enhance efficiency. Identify opportunities for process improvements, implement best practices, and contribute to system enhancements or implementations.
• Management Reporting: Prepare financial reports and presentations for management and key stakeholders. Provide financial insights, trends, and key performance indicators (KPIs) to support decision-making and strategic planning.
• Stakeholder Management: Collaborate with internal stakeholders such as finance teams, business leaders, and operational teams to provide financial insights, answer queries, and support decision-making. Act as a trusted advisor and financial partner to the organization.

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What you will be doing as Voice Process

• Customer Support: Respond to customer inquiries, concerns, and complaints in a professional and courteous manner. Provide accurate and timely information about products, services, policies, and procedures. Resolve customer issues effectively, aiming for first-call resolution whenever possible.
• Order Management: Process customer orders, including order entry, order tracking, and order status updates. Coordinate with relevant teams to ensure timely and accurate order fulfillment. Address any issues related to order delivery, returns, or cancellations.
• Troubleshooting: Assist customers in resolving technical or operational issues with products or services. Troubleshoot problems, identify root causes, and provide appropriate solutions or workarounds. Escalate complex issues to relevant teams or higher-level support if necessary.
• Product Knowledge: Develop a comprehensive understanding of the company’s products or services. Stay updated on product features, specifications, pricing, and promotions. Effectively communicate product information to customers and provide recommendations based on their needs.
• Documentation and Reporting: Maintain accurate and detailed records of customer interactions, inquiries, and resolutions in a CRM system or other designated tools. Generate reports on customer inquiries, trends, and common issues for analysis and process improvement.
• Quality Assurance: Adhere to predefined quality standards and guidelines for customer interactions. Ensure that customer queries are handled with professionalism, accuracy, and empathy. Participate in quality monitoring and coaching sessions to improve performance.
• Cross-functional Collaboration: Collaborate with other departments or teams, such as technical support, sales, or billing, to resolve customer issues or provide necessary information. Maintain effective communication channels to ensure a seamless customer experience.
• Continuous Learning: Stay updated on product knowledge, industry trends, and customer service best practices. Engage in training sessions or workshops to enhance communication skills, problem-solving abilities, and product expertise.
• Customer Satisfaction: Strive to meet or exceed customer expectations by providing exceptional service. Proactively identify opportunities to enhance customer satisfaction and loyalty. Solicit customer feedback and take appropriate actions to address concerns or improve processes.
• Adherence to Policies and Procedures: Follow company policies, procedures, and compliance guidelines while handling customer interactions. Ensure the security and confidentiality of customer information.

HOW TO APPLY FOR THE WALK IN INTERVIEW?

To apply for the Genpact (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR JAIPUR LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

INTERESTED CANDIDATES CAN SEND THEIR RESUME TO THE GIVE MAIL ID BELOW

INTERESTED CANDIDATES CAN SEND THEIR RESUME TO THE GIVE MAIL ID BELOW

Genpact (walk-in) – Frequently Asked Question?

What is Genpact Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary at Electricpe for freshers?

The average of 1.5 LPA – 3.25 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.