A walk-in interview is being held by EXL in Pune for Voice Process jobs. This opportunity is open to freshers, so no experience is required. Graduates from any stream are allowed to apply. A salary of ₹4 LPA to ₹5 LPA is being offered. The job involves talking to customers on calls and solving their issues. Good communication skills are needed, and a professional work environment is provided. Interested candidates are invited to attend the interview at the given location.
Table of Contents
- Overview of Voice Process Jobs at EXL
- EXL Walk-In Schedule: Dates, Locations, and Venues
- About EXL
- Frequently Asked Questions (FAQ) for EXL Walk-in Interview in Pune
Overview of Voice Process Jobs at EXL
| EXL Walkin Overview | |
| Company | EXL (walk-in) |
| Role | Voice Process |
| Qualification | Any Graduate |
| Location | Pune |
| Work Experience | fresher |
Also walkin for : TELUS Digital Openings: Customer Service, Sales, Network Admin, Solutions Engineer – 0-4 Years Experience
Responsibilities for Voice Process
- Calls are answered to assist customers.
- Customer questions are listened to and understood.
- Solutions are given to help with customer issues.
- Information is provided about services and products.
- A polite tone is used to keep conversations friendly and professional.
- Customer details are written down in the system.
- Calls are transferred to the correct department if required.
- Follow-up calls are made to check if the issue is resolved.
- Calls are handled quickly to provide good service.
- Politeness is maintained to ensure a positive experience.
Skills for Voice Process
- Clear speaking skills are needed so customers understand.
- Good listening skills are required to understand customer problems.
- Patience is expected while talking to different customers.
- Problems are solved by giving the right answers.
- Basic computer knowledge is used to handle calls and emails.
- Time is managed well to assist more customers.
- Multiple tasks are handled at the same time.
- A positive attitude is maintained during customer interactions.
- Important details are remembered to help customers better.
- Teamwork is encouraged to give the best service.
Also walkin for : ZS Associate Job Opportunity in Pune – Bachelor’s Degree Required, Master’s Preferred
EXL Walk-In Schedule: Dates, Locations, and Venues
| For Pune Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 14th April – 15th April , 12.00 PM – 1.30 PM |
| walk-in Address: | EXL, Magarpatta, Tower 1, Pune Contact – Akash / Sakina /Chris |
About EXL
EXL is a global company that provides analytics, digital solutions, and operations management services. It helps businesses improve efficiency, make better decisions, and enhance customer experiences. EXL works with industries like finance, healthcare, insurance, and banking. With a strong focus on innovation and technology, the company offers exciting career opportunities for professionals looking to grow in a dynamic work environment.
Frequently Asked Questions (FAQ) for EXL Walk-in Interview in Pune
What skills are EXL looking for in the ideal candidate?
EXL is looking for candidates with strong communication skills, a customer-oriented mindset, problem-solving abilities, and experience in managing customer queries or operations. Knowledge of CRM tools and operational strategies is a plus for candidates applying for roles at EXL.
Can freshers attend the EXL walk-in interview for these roles?
Yes, freshers with a relevant educational background and a passion for customer success, service, and operations can attend the walk-in interview at EXL. The company offers training and development programs to help you grow in your role.
Do I need to apply online before attending the EXL walk-in interview?
No, prior online application is not necessary. You can simply walk in on the day of the interview with your resume, a valid ID proof, and any other relevant documents to attend the EXL walk-in interview in Pune.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
