At Firstsource Milk Foods, we offer an exciting chance to be part of a growing company that truly appreciates your unique skills and potential. Whether you’re just starting out or have a bit of experience, there’s a role for you whether it’s as an Apprentice, CSA, Associate, or Senior Associate—in cities like Vijayawada, Hyderabad, Chennai, Bangalore, and Mumbai. With a competitive salary ranging from 300,000 to 500,000 per year and a welcoming, energetic workplace, Firstsource Milk Foods is the perfect place to grow your career and make a meaningful impact.
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Job Positions Available at Firstsource
Firstsource is hiring for three key roles:
- Apprentice
- CSA
- Associate / Sr Associate
Opening Details
Firstsource Recruitment Details : | |
Company | Firstsource |
Roles | Apprentice/CSA/Associate / Sr Associate |
Qualification | Any Graduate |
Location | Vijayawada/Hyderabad/Chennai/Bangalore/Mumbai |
Work Experience | 0-3 years |
Salary | 3 lpa-5 lpa |
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Competencies & Skills For CSA
- Ability to clearly and effectively communicate with customers, both verbally and in writing.
- Capability to quickly understand issues and provide appropriate solutions.
- Paying full attention to customers, understanding their concerns, and responding accordingly.
- Always keeping the customer’s needs and satisfaction as a priority, ensuring they feel heard and valued.
- Remaining calm and positive, even when dealing with challenging or frustrated customers.
Roles & Responsibilities For CSA
- As a Customer Service Associate, you’ll be the first point of contact for customers, responding to their concerns through phone, email, or chat.
- You’ll provide accurate information, resolve issues efficiently, and make sure they’re satisfied with the outcome.
- You’ll handle a wide range of requests, from questions about products or services to billing inquiries and general concerns. It’s important to listen carefully, show empathy, and make customers feel understood and valued.
- You’ll also follow up with customers proactively to ensure their concerns are fully addressed and they leave with a positive experience. If an issue is more complex, you’ll escalate it to the right team or supervisor, so it gets resolved quickly and properly.
Firstsource (Apprentice/CSA): Apply Link
Firstsource (Associate / Sr Associate): Apply Link
Why Choose Firstsource ?
At Firstsource, we’re all about helping you thrive. We offer clear career paths and continuous training, so you’ll always feel supported as you grow. You’ll be part of a team that truly cares about what you bring to the table, where collaboration and inclusion are more than just words—they’re what we live by. Along with a competitive salary and performance-based rewards, we ensure you maintain a healthy work-life balance. Our vibrant, energetic culture makes every day exciting, and you’ll have the chance to work with global clients while earning the recognition you deserve. If you’re looking to build a meaningful career in customer service, this is the place to be.
About Firstsource company :
At Firstsource Solutions, we’re here to help businesses evolve and stay ahead in a constantly changing world. We focus on creating tailored Business Process Management (BPM) solutions that not only improve efficiency but also provide valuable insights and deliver great results.
We’re proud to be a trusted partner for over 100 top brands across the US, UK, Philippines, India, and Mexico. Our “rightshore” model ensures we bring the best solutions to every part of the customer journey, with a focus on industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We’re all about building lasting relationships and helping our partners thrive.
Frequently Asked Questions (FAQ) About Firstsource
What does CSA do?
Community Supported Agriculture (CSA) is a production and marketing strategy in which customers purchase portions of a farm’s output in advance. Consumers become CSA members by paying a predetermined amount at the start of the growing season, either in one flat fee or in installments.
Where is CSA used?
The CSA is used to calculate the amount of wrapping paper required to wrap a cylindrical gift. TSA incorporates CSA (along with the two circular bases). The CSA is part of the TSA. Hence, CSA is less than TSA.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.