FIS is the world’s largest provider of financial technology and a leading provider of digital banking and payments solutions. FIS is looking for a Lead Analyst. Any Graduate or Bachelors degree in Marketing are eligible to apply on online for this job opportunity. As a global leader, FIS employs more than 47,000 people in its drive to unlock the incredible potential of digital transformation for our clients and their customers in safe and simple ways through our technology, experience and deep partnerships. The center is considering hiring freshers and experienced professionals with 0-8+ years of experience and multiple career pathways in the analytics, marketing, technology, operations and product teams.
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FIS Jobs Overview
| FIS Jobs Details: | |
| Company | FIS |
| Roles | Lead Analyst & Other Multiple Roles |
| Qualification | Any Graduate ,Bachelor’s degree in Marketing |
| Location | Mumbai, Gurgaon, Hyderabad, Chennai, Pune, Bangalore |
| Work Experience | 0 – 8+ years |
also apply – Inside Sales & Multiple Roles at Datamatics | Any Graduate
Key Responsibilities Required for Lead Analyst
- Responsible for performing the day-to-day operational tasks.
- Proactively work with client service team, settlement teams and onshore support team for timely clearance and resolutions of issues.
- Ensure all items assigned are actively performed with accuracy.
- Ensure timely completion of assigned tasks.
- Clear communication with US Managers and other support team.
- Respond on Client service escalated mails.
Key Responsibilities Required for Customer Service Associate
- Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
- Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
- Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
- When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge.
- Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
Apply Now for FIS Jobs
| Check below to apply now for the Lead Analyst Role (Mumbai Location) |
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| Check below to apply now for the Customer Service Associate Role (Gurgaon Location) |
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| Check below to apply now for the Financial Services Account Associate Role (Hyderabad Location) |
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| Check below to apply now for the Product Support Representative Role (Chennai Location) |
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| Check below to apply now for the C++ Developer Senior Role (Pune Location) |
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| Check below to apply now for the Software Engineer, Specialist Role (Bangalore Location) |
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also apply – Vodafone Hiring Manager Roles | Apply Now in Bhopal, Mumbai & Other Locations (0–5 Years Exp.)
About FIS Company
FIS is a global company that helps businesses in the financial industry with technology. Based in Jacksonville, Florida, they offer services like payment processing, banking solutions, and risk management. FIS works with businesses in areas like banking and insurance to improve their operations. They operate in over 130 countries and focus on providing secure and efficient solutions to help businesses grow.
FIS Jobs – Frequently Asked Questions (FAQs)
What qualifications are required to apply for FIS jobs?
A Bachelor’s degree in any relevant field is required for most roles, including Lead Analyst and other technical or business positions.
Are freshers eligible to apply?
Yes, candidates with 0 years of experience can apply for select entry-level roles.
What locations are currently hiring?
FIS is hiring in Mumbai, Gurgaon, Hyderabad, Chennai, Pune, and Bangalore.
