Forrester is hiring for the Customer Success Specialist I role in Delhi. If you have a Bachelor’s degree and have 0-3 years of experience, you can apply. This job is a great chance to start or grow your career at a company that helps businesses succeed.
In this role, you’ll help customers with their questions and make sure they are happy with the service. Forrester offers training to help you learn and do your best in the job. You’ll be part of a friendly team and have the chance to improve your skills and move forward in your career.
If you like helping people and want to be part of a company that cares about you, apply now!
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Overview of Forrester Jobs
Forrester Jobs Details : | |
Company | Forrester |
Roles | Customer Success Specialist I |
Qualification | Bachelor’s degree |
Location | Delhi |
Work Experience | 0-3 years |
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Responsibilities For Customer Success Specialist I
- Help customers if they need anything.
- Be friends with customers and understand what they want.
- Show customers how to use what they bought.
- Keep track of how customers are using the product.
- Tell the team if customers have good or bad ideas.
Skills For Customer Success Specialist I
- You should be good at talking and writing so people understand you.
- You need to be quick at fixing problems.
- You must care about what customers need and listen to them.
- You should know how to explain things to customers.
- You must be a good listener when customers are talking.
- You need to stay calm and patient when customers are upset.
- You should work nicely with your team to help customers.
- You should be good at using your time to help many people.
- You need to be happy and helpful, even when there are problems.
Apply Link for the Customer Success Specialist I Role at Forrester
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Benefits of Working with Forrester
- You can grow in your career and learn new things.
- You’ll work with kind and helpful people.
- You get health benefits like doctor visits and medicine.
- You have time for fun and family with flexible work hours.
- You will get paid well for the work you do.
- You can learn new skills through training.
- Forrester is a place where everyone is welcome, no matter who they are.
- You can share your ideas and help create new, cool things.
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About Forrester Company
Forrester is a leading global research and advisory company. It helps businesses make better decisions by providing research, insights, and advice. Forrester focuses on technology, business, and customer experiences. They work with a wide range of industries to help them grow and succeed in a fast-changing world. The company has a strong reputation for offering valuable insights to help companies improve their strategies, products, and services.

Frequently Asked Questions About the Customer Success Specialist Job at Forrester
What does a Customer Success Specialist do at Forrester?
A Customer Success Specialist (CSS) at Forrester is responsible for building strong relationships with clients, ensuring they achieve maximum value from Forrester’s research, consulting, and services. Their focus is on client retention, satisfaction, onboarding, and helping clients meet their business goals through Forrester’s offerings.
What qualities does Forrester look for in a candidate?
Forrester values:
- A proactive attitude toward solving client problems
- Excellent communication and presentation skills
- Adaptability and eagerness to learn
- A genuine passion for client success
- Alignment with Forrester’s core values like integrity, collaboration, and courage
What is the work culture like at Forrester?
Forrester emphasizes a collaborative, innovative, and inclusive culture. Employees are encouraged to grow, voice new ideas, and drive positive change while maintaining a strong work-life balance.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.