From 23rd April to 26th April 2025, Genpact will be holding a virtual mega hiring drive. This is a great chance for professionals with up to five years of experience as well as freshmen. The organization is conducting online interviews for Voice Process, Non-Voice, and Technical Support positions, with several offices around India participating.
The prerequisite? Graduate in (B.com/BBA/CA/CMA) is eligible to apply! Although salary information is not currently available, why wait? Put this opportunity to create a bright future with Genpact on your calendar, be well-prepared, and seize it.
Table of Contents
Genpact Mega Online Interview – Overview
| Genpact Online Interview (Virtual) Interview Details | |
| Company | Genpact (Online Interview) |
| Role | Voice Process, Non-Voice, Finance & Accounts |
| Qualification | Any Graduate ,Commerce Graduate (B.com/BBA/CA/CMA) |
| Location | Online Interview |
| Work Experience | 0 – 6 years |
Job Positions Available at Genpact
Genpact is hiring for Multiple role
- Voice Process
- HR Helpdesk
- Technical Support
- Collections
Responsibilities for Collections in Genpact
- Respond to email /phone queries on disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to supervise and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a standout colleague to process any ADHOC request in a timely manner.
Responsibilities for Technical Support chat in Genpact
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Responsibilities for Finance & Accounts in Genpact
- Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment
- Eloquent and demonstrate basic Accounts payable process concepts 3 way match, PO, NON PO, GRN etc.,
- Experience in PO, non-PO and Utilities Invoice processing
- Experience in invoice auditing and payment processing.
- Experience in SAP/Navision/Or other ERP for processing.
Genpact Online Interview Link & other important details
| Candidates can join the meeting from the link given below for Collections roles in Gurugram | |
| Experience | 0-1 years (B.Com/B.B.A/ B.M.S/MBA/MCOM ) |
| Date & Time | 23 April , 11.30 AM – 1.00 PM |
| Microsoft Teams meeting ID | Microsoft Meeting ID: 416 690 042 807 7 Microsoft Passcode: ma69gL2c |
About Genpact Company
Genpact is a global professional services firm that provides business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a subsidiary of General Electric, Genpact has since evolved into an independent company, headquartered in New York City. With operations spanning across more than 30 countries, Genpact serves clients from various industries, including banking, healthcare, manufacturing, and retail. The company offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. Known for its expertise in process optimization, innovation, and digital technologies, Genpact helps businesses streamline operations, enhance efficiency, and drive growth in an increasingly competitive landscape.
Genpact Mega Zoom (Virtual) Interview -Frequently Asked Question?
How do I prepare for a online interview?
Six tips to prepare for a online interview
Ensure you have the proper tools and resources.
Get familiar with potential platforms.
Secure a distraction-free and professional environment.
Prepare for potential interview questions.
Practice on a virtual platform.
Advocate for personal needs.
What is the average salary for freshers?
The average of 5-7.5 Lpa is based on the reports of Glassdoor and Ambition Box.
What does Genpact company do?
Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.
Who is new CEO of Genpact?
Balkrishan Kalra
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
