Genpact will hold a virtual mega hiring drive from 11.30 AM – 2.00 PM PM. This serves as an excellent opening for individuals with professional experience of up to 6 years to join a multinational company. Customer service interviews will be held online for multiple Genpact locations in India. Every graduate is eligible to apply, and while the salary isn’t advertised, this is a great opportunity to begin your career at Genpact. Be focused and prepared to take advantage of this opportunity to secure your career with one of the world’s most innovative companies. Don’t let this pass – grab this chance and advance in your career!
Table of Contents
Genpact Mega Online Interview – Overview
| Genpact Online Interview (Virtual) Interview Details | |
| Company | Genpact (Online Interview) |
| Role | International voice process, Customer service, Content moderation |
| Qualification | Any Graduate |
| Location | Hyderabad, Ahmedabad, Gurgaon |
| Work Experience | 0-6 years |
Responsibilities for Customer service roles in Genpact
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Skills For Customer service roles in Genpact
- Speak and write in a clear, polite, and professional manner.
- Focus fully on the customer and grasp their true needs.
- Spot issues right away and come up with effective answers.
- Keep your cool, even when the customer is upset.
- Understand and connect with how the customer feels.
- Know your company’s products and services inside and out.
- Notice the small things before they become big problems.
- Work well with your customer support teammates.
- Shift quickly when tools, policies, or customer needs change.
| Candidates can join the meeting from the link given below for Customer Service roles in Hyderabad | |
| Role | Content moderation |
| Experience Qualification | fresher Any Graduate |
| Date & Time | 28 July , 11.30 AM – 1.30 PM |
| Microsoft Teams meeting ID | MS Teams Meeting ID: 446 165 004 431 2 MS Teams meeting passcode: xe9ZB6if |
| Candidates can join the meeting from the link given below for Customer Service roles in Ahmedabad | |
| Role | Customer service |
| Experience Qualification | fresher Any Graduate |
| Date & Time | 28 July , 12.00 PM – 1.00 PM |
| Microsoft Teams meeting ID | MS Teams Meeting ID: 411 444 183 761 7 MS Teams Passcode: eF6en2fF |
| Candidates can join the meeting from the link given below for Customer Service roles in Hyderabad | |
| Role | International voice process |
| Experience Qualification | 2 – 6 years Any Graduate |
| Date & Time | 28 July , 11.30 AM – 1.30 PM |
| Microsoft Teams meeting ID | MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN |
About Genpact Company
Genpact is a global professional services firm that provides business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a subsidiary of General Electric, Genpact has since evolved into an independent company, headquartered in New York City. With operations spanning across more than 30 countries, Genpact serves clients from various industries, including banking, healthcare, manufacturing, and retail. The company offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. Known for its expertise in process optimization, innovation, and digital technologies, Genpact helps businesses streamline operations, enhance efficiency, and drive growth in an increasingly competitive landscape.
Genpact Mega Zoom (Virtual) Interview -Frequently Asked Question?
What is the selection process in Genpact’s Mega Virtual Interview via Zoom?
The steps generally include:
- Screen resumes.
- Perform first round HR interview.
- Conduct voice and accent/communication test (only for BPO positions).
- Perform applicable technical domain specific interview.
- Conduct final HR interview (discuss salary, shifts, and location).
How do I introduce myself for the Zoom interview for Genpact?
Friendly, but still professional:
“Good morning, I’m [your Name ]. I hold a degree in [ your qualification] and have worked in [mention field if any]. I am a strong [mention relevant skill like customer service or data processing] and am very excited to advance my career with Genpact, a company with a global footprint known for its learning and growth opportunities.”
What does Genpact company do?
Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.
What kind of questions does Genpact ask in the HR round during the Zoom interview?
- Introduce yourself.
- What drew you to Genpact?
- Would you be okay with a rotation shift or night shift?
- What do you understand to be Genpact Primary Activities?
- What is your expectation of yourself in 3 years?
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
