IGT Solutions is hiring for Quality Analyst and Customer Service roles, including Process Associate positions. Whether you’re a fresher or have up to 5 years of experience, this is a great opportunity for you!
The walk-in interviews are happening from 28th January to 6th February 2025 in Gurgaon, Pune, and Bengaluru. If you’ve completed 12th or graduation in any stream, you’re eligible to apply
Table of Contents
IGT Walk-in Overview
| IGT Solutions Walk-in Interview Overview :- | |
| Company | IGT Solutions |
| Role | Quality Analyst |
| Qualification | Any Graduate |
| Location | Gurgaon, Bengaluru, Pune |
| Work Experience | 0 – 6 years |
| Salary | 3-6 Lpa |
Job Role for Process for Quality Analyst
- Grasping what the project needs and turning those needs into scenarios that can be tested.
- Creating a clear plan for testing, including test cases, strategies, and the right environment.
- Developing specific test cases that cover both regular functions and potential issues.
- Manually running the test cases and recording the results.
- Spotting problems and reporting them accurately using tracking tools.
- Deciding which issues are most urgent and keeping track of them until they’re fixed.
- Working with users to make sure the system works as expected.
- Doing regular quality checks to spot any issues and make sure everything meets standards.
- Preparing reports for stakeholders that highlight test results and any issues found.
Job Role for Process Associate
- Handle inbound customer inquiries via voice calls related to travel bookings.
- Maintain a high standard of service quality, adhering to customer service guidelines.
- Communicate effectively with customers, ensuring a positive and helpful interaction.
Job Role for Process for Customer Support
- Handle customers seeking information or assistance with international travel.
- Provide detailed information regarding international flight schedules, travel bookings, and other travel-related services.
- Assist customers in making or modifying bookings, checking availability, and processing cancellations or refunds.
- Address customer concerns regarding travel documentation, such as visas, passports, baggage policies, and international travel regulations.
- Resolve issues in a timely and professional manner, ensuring a positive customer experience.
- Maintain updated knowledge of airline schedules, fare rules, travel restrictions, and other relevant policies.
Event Schedule: Dates and Locations for walkin
| For Gurgaon Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Quality Analyst |
| Experience Contact No. | 1 – 6 years Sonam Singh ( 9953150816 ) |
| Date | 28 January – 31st January |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 |
| For Pune Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Process Associate |
| Experience Contact No. | 0-1 years Contact – Samreen ( 9322951335 ) |
| Date | 28 January – 6th February |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Ground Floor, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune, Maharashtra 411014 |
| For Bengaluru Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | International – Voice Process| Customer Support |
| Experience Contact No. | 0-2 years Contact – Jaisika ( 8527900756 ) |
| Date | 28 January – 6th February |
| Time | 11.00 AM – 4.00 PM |
| walk-in Address: | IGT Solutions, 4th floor MSR Tower, nagawara, bengalore 560045 |
Documents to be Carried for the Walk-in at IGT Solutions
- Updated Resume
- Original ID Proof
- Educational Certificates
- Work Experience Certificates (if applicable)
- Passport-sized Photograph
About IGT Solutions Company
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
Frequently Asked Questions (FAQ) About IGT Solutions Walk-in Recruitment
What is the job of a quality analyst?
A Quality Analyst (QA) is a crucial position within any organization focused on maintaining and improving the quality of products, services, and processes.
What is a QA job?
QA analyst responsible for creating and running tests, identifying errors and providing feedback to ensure a final product meets a company’s quality standards.
What does a QA analyst do?
Analysts employ a mix of manual testing techniques and automated testing tools to uncover defects and inconsistencies. By documenting and tracking bugs, they facilitate effective communication between development teams and stakeholders, ensuring that issues are resolved before product release.
dISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
