Wipro Hiring Hiring As Service Desk Analyst / Production Agent. Any Graduate candidate can apply for the post.

Complete details are given below:-

• Company – Wipro
• Roles – Service Desk Analyst / Production Agent
• Qualification – Any Graduate
• Work Experience –1-3
• Salary –4 LPA – 5 LPA
• Location – kolkata/hyderabad/pune

ABOUT THE COMPANY

Wipro Limited is a global information technology services and consulting company based in India. It was founded in 1945 and has since grown to become one of the largest IT companies in the world. Wipro offers a wide range of services to clients across various industries, including IT consulting, software development, application management, infrastructure services, business process outsourcing, and digital solutions.

As a leading IT services provider, Wipro works with clients around the globe, helping them harness the power of technology to transform their businesses, drive innovation, and achieve their strategic objectives. The company’s service offerings span multiple domains, including banking and financial services, healthcare, manufacturing, retail, telecommunications, and more.

What You Will Be Doing As Service Desk Analyst

• Incident Management: You will be responsible for receiving and logging incoming support tickets or calls from end-users who are experiencing technical issues. Your role will involve accurately documenting the details of the issue, categorizing its priority level, and providing initial troubleshooting assistance.
• Troubleshooting and Issue Resolution: As a Service Desk Analyst, you will employ your technical knowledge and problem-solving skills to diagnose and resolve reported issues. This may involve providing step-by-step instructions, remotely accessing systems, troubleshooting software or hardware problems, and ensuring timely resolution to minimize user downtime.
• User Support and Communication: You will act as the primary point of contact for end-users seeking technical assistance. Your role will involve actively listening to users’ concerns, asking clarifying questions, and providing clear and concise instructions or guidance. You will communicate effectively, both verbally and in writing, to ensure users understand the support process and any necessary steps.

What You Will Be Doing As Production Agent

• Production Processes: You will be responsible for executing production processes according to established guidelines and standard operating procedures. This may involve operating machinery, equipment, or computer systems to perform specific tasks, such as manufacturing, assembling, packaging, or quality control.
• Quality Assurance: Ensuring product quality is a critical aspect of a Production Agent’s role. You will be expected to adhere to quality standards and perform quality checks at various stages of production. This may involve inspecting finished products, conducting tests, and reporting any deviations or defects.
• Production Support: As a Production Agent, you may provide support to other team members or departments involved in the production process. This could include assisting with material handling, inventory management, equipment setup, or maintenance tasks to ensure smooth operations and minimize downtime.
• Safety and Compliance: Maintaining a safe working environment is essential. You will need to follow safety protocols, wear appropriate personal protective equipment (PPE), and report any safety concerns or incidents. Additionally, you may need to comply with regulatory requirements, industry standards, and company policies related to production activities.

Skills Required for the job

• Technical Skills: Possessing technical skills relevant to the production processes involved is crucial. This may include knowledge of operating machinery, equipment, or computer systems specific to the production environment. Familiarity with manufacturing processes, assembly techniques, quality control procedures, or inventory management systems can be beneficial.
• Attention to Detail: A strong attention to detail is essential in a production role to ensure accuracy, quality, and adherence to specifications. Paying close attention to product details, measurements, and instructions helps minimize errors and maintain consistent output.
• Manual Dexterity: Many production tasks involve manual handling, assembly, or operation of machinery. Having good hand-eye coordination, fine motor skills, and manual dexterity is important for performing tasks accurately and efficiently.
• Problem-Solving: Production environments often require quick problem-solving skills to address unexpected issues or process deviations. Being able to identify problems, analyze situations, and implement appropriate solutions in a timely manner can help maintain productivity and minimize downtime.

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HOW TO APPLY FOR Wipro 2023 ?

To apply for the Wipro 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Wipro company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Service Desk Analyst-KOLKATA LOCATION

PUNE LOCATION

Production Agent-HYDERABAD LOCATION

Wipro – Frequently Asked Question?

What is the Wipro selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 4 LPA – 5 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.