A walk-in interview is being held by Kochar Infotech for a Technical Support role in the Voice Inbound Process. The job is open to freshers and experienced candidates with 0-5 years of experience. Applications are accepted from those who have completed their 12th or are graduates in any field. The interview is being held in Gurugram and Kolkata. This is a great opportunity for anyone looking to join or grow their career in technical support at Kochar Infotech.
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Overview of Walk-in to Kochar Infotech
Walk-in to Kochar Infotech Details | |
Company | Kochar Infotech(Walk-in) |
Role | Technical Support,Voice Inbound Process |
Qualification | 12th pass,Any Graduate |
Location | Gurugram, Kolkata |
Work Experience | 0-5 years |
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Responsibilities for Technical Support
- Technical issues are resolved for customers via phone, email, or chat.
- Software, hardware, and network problems are diagnosed and fixed.
- Users are guided step-by-step to solve issues.
- Support requests are logged and tracked in the system.
- Complex issues are escalated to senior staff when necessary.
- Devices, software, and systems are tested and set up.
- Customers are kept informed about the status of their problems.
- Feedback is provided to improve products or services.
Responsibilities for Customer Support
- Answer calls, emails, or messages from customers who need help.
- Solve customer problems in a quick and friendly way.
- Keep track of the customer’s problems and how they were fixed.
- Check back with customers to make sure everything is okay.
- Share helpful feedback from customers with the team.
- Learn about the product or service to offer better help.
- Teach customers how to use the product or service.
- Work with other teams if the problem is too difficult to solve alone.
Why Work at Kochar Infotech? Compensation & Benefits
Kochar Infotech offers competitive compensation and a comprehensive benefits package designed to support employees’ well-being. The company provides attractive salary structures, performance-based bonuses, and opportunities for career advancement. Employees also enjoy benefits like health insurance, paid time off, and retirement savings plans. Additionally, Kochar Infotech fosters a positive work environment with a focus on employee growth, work-life balance, and a culture of recognition and reward, making it an ideal place to build a fulfilling career.
Walk-In Address & Other Important Dates for Kochar Infotech Kolkata & Gurgaon
For Kolkata Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
Role | Voice Inbound Process |
Experience | 0 – 5 years |
Qualification | 12 PASS |
Time and Venue | 12th May – 14th May , 9.30 AM – 5.30 PM |
walk-in Address: | Maxicus BPO, Swastik Building- 2nd floor, Kazi Nazrul Islam Avenue, Kestopur – Baguiati Flyover, near Charnock Hospital, Haldirams, Kolkata, West Bengal 700157 Contact – Sony ( 9330680623 ) |
For Gurugram Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
Role | Technical Support |
Experience Qualification | 0-1 Years Any Graduate |
Time and Venue | 8th May – 17th May , 10.00 AM – 4.30 PM |
walk-in Address: | Plot No 86, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122001 Contact – Sushil pal ( 9953321957 ) |
How to attain Kochar Infotech Walkin Interview Drive ?
To attend the Kochar Infotech Walk-in Interview Drive for Email Support and Customer Support roles, candidates need to visit the given location between 26th February and 7th March with the necessary documents. This opportunity is open to both freshers and experienced professionals who want to start or grow their careers in customer service. Applicants should bring their updated resume, a valid ID proof, passport-size photos, and copies of their educational certificates. It is best to dress formally and be prepared for the interview, which may include a simple test, a communication check, and a face-to-face discussion with the hiring team. The job requires good communication skills, problem-solving ability, and a customer-friendly approach, as candidates will handle customer queries through email and provide timely solutions.
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About Kochar Infotech Company
Kochar Infotech is a global IT services and consulting company that specializes in delivering innovative technology solutions to businesses across various industries. The company focuses on providing end-to-end services, including digital transformation, IT infrastructure management, enterprise solutions, and customer experience management. With a strong emphasis on leveraging cutting-edge technologies such as AI, cloud computing, and automation, Kochar Infotech helps organizations optimize their operations, enhance customer satisfaction, and drive business growth. The company is known for its customer-centric approach, agility, and commitment to quality, making it a trusted partner for businesses worldwide.

Frequently Asked Question?
What does Kochar InfoTech do?
Kochar Group helps clients do business better by leveraging its industry-wide experience, strong technological expertise, and vertically linked business model. Their goods and services enable customers to take advantage of cutting-edge technology to provide a unique experience.
Who is the CEO of Kochar Tech?
Jitender Jain
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.