A walk-in interview is being held by Kochar Infotech for a Chat Support Executive role in the Voice Inbound Process. The job is open to freshers and experienced candidates with 0-5 years of experience. Applications are accepted from those who have completed their 12th or are graduates in any field. The interview is being held in Kolkata. This is a great opportunity for anyone looking to join or grow their career in technical support at Kochar Infotech.
Table of Contents
Overview of Walk-in to Kochar Infotech
| Walk-in to Kochar Infotech Details | |
| Company | Kochar Infotech(Walk-in) |
| Role | Chat Support Executive |
| Qualification | 12th pass |
| Location | Kolkata |
| Work Experience | 0-5 years |
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Responsibilities for Chat Support Executive
- Answer Customer Messages Reply to customers through chat in a friendly and quick way.
- Solve Problems Help customers fix their issues or guide them with steps.
- Keep Customers Happy Make sure customers are satisfied with the help they get.
- Follow Rules Work by the company’s rules and follow instructions properly.
- Enter Chat Details Write down all chat details and update customer records.
- Handle Many Chats Manage more than one chat at a time without making mistakes.
- Know the Products Learn about the company’s products and services to give better answers.
- Work with the Team Talk to your team and other departments to solve issues faster.
Skill for Chat Support Executive
- Listening Carefully: Pay close attention to what customers say so you can help them properly.
- Being Kind and Patient: Stay calm and friendly, even if the customer is upset.
- Solving Problems: Figure out what’s wrong and fix it quickly.
- Knowing the Product: Understand the company’s products or services well.
- Using Chat Tools: Be comfortable with chat software and other computer tools.
- Handling Many Tasks: Manage several chats at the same time without getting confused.
- Managing Time Well: Respond to customers quickly and efficiently.
- Working with Others: Cooperate with your team to solve customer issues
Why Work at Kochar Infotech? Compensation & Benefits
Kochar Infotech offers competitive compensation and a comprehensive benefits package designed to support employees’ well-being. The company provides attractive salary structures, performance-based bonuses, and opportunities for career advancement. Employees also enjoy benefits like health insurance, paid time off, and retirement savings plans. Additionally, Kochar Infotech fosters a positive work environment with a focus on employee growth, work-life balance, and a culture of recognition and reward, making it an ideal place to build a fulfilling career.
Walk-In Address & Other Important Dates for Kochar Infotech Kolkata
| For Kolkata Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Chat Support Executive |
| Experience | 0 – 5 years |
| Qualification | 12 PASS |
| Time and Venue | 26 May – 28 May , 9.30 AM – 5.30 PM |
| walk-in Address: | Maxicus BPO,Swastik building floor, Kazi Nazrul Islam Avenue, Kestopur – Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157 Contact – Sony ( 9330680623 ) |
How to attain Kochar Infotech Walkin Interview Drive ?
To attend the Kochar Infotech Walk-in Interview Drive for Email Support and Customer Support roles, candidates need to visit the given location between 26th February and 7th March with the necessary documents. This opportunity is open to both freshers and experienced professionals who want to start or grow their careers in customer service. Applicants should bring their updated resume, a valid ID proof, passport-size photos, and copies of their educational certificates. It is best to dress formally and be prepared for the interview, which may include a simple test, a communication check, and a face-to-face discussion with the hiring team. The job requires good communication skills, problem-solving ability, and a customer-friendly approach, as candidates will handle customer queries through email and provide timely solutions.
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About Kochar Infotech Company
Kochar Infotech is a global IT services and consulting company that specializes in delivering innovative technology solutions to businesses across various industries. The company focuses on providing end-to-end services, including digital transformation, IT infrastructure management, enterprise solutions, and customer experience management. With a strong emphasis on leveraging cutting-edge technologies such as AI, cloud computing, and automation, Kochar Infotech helps organizations optimize their operations, enhance customer satisfaction, and drive business growth. The company is known for its customer-centric approach, agility, and commitment to quality, making it a trusted partner for businesses worldwide.
Frequently Asked Question?
What does Kochar InfoTech do?
Kochar Group helps clients do business better by leveraging its industry-wide experience, strong technological expertise, and vertically linked business model. Their goods and services enable customers to take advantage of cutting-edge technology to provide a unique experience.
Who is the CEO of Kochar Tech?
Jitender Jain
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
