Nokia, a global leader in telecommunications, is offering an exciting work-from-home opportunity for the role of Customer Technical Advocate. This is a great chance for freshers or those with 0-2 years of experience to begin their career in tech. The role requires a Bachelor’s degree and offers a salary between 3 LPA and 5 LPA, making it an attractive option for new graduates. As a remote position, it gives you the flexibility to work from home while being a part of a renowned company that supports professional growth and collaboration. If you’re looking for a stable career in technology, this could be the perfect opportunity at Nokia.
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Job Role Details
Work from home at Nokia Details : | |
Company | Nokia work from home |
Roles | Customer Technical Advocate |
Qualification | Bachelor degree |
Location | Remote |
Work Experience | 0-2 years |
Salary | 4 lpa-5 lpa |
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HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Represents customer (interests) within Nokia for Technical Support Service activities.
- Provides analysis of product release notes and alerts to the customer.
- Provides customer-facing communication regarding operational, technical and quality issues. Makes timely recommendations to customer.
- Provides technical guidance for upgrades / retrofits, if within the scope of SWS.
- Supports Emergency Management (EM) team in technical aspects of outage management.
- Supports Care Program Management (CaPM) from a technical stand point.
- Maintains information about customer network in relevant databases.
- Is responsible along with / Coordinates with Care Program Management (CaPM) for customer satisfaction.
- Keeps technically abreast with NPI and rollout activities of the customer.
- Keeps aware of network health from SWS perspective.
- Keeps aware of tendering negotiations (SWS scope) for the customer. Can make suggestions or raise concerns.
- Shares sales opportunities with Care Program Management (CaPM) or Sales.
- Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues contributing to improve products or services.
- Has business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
- Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
- Shares initial ideas for professional direction of own organisational unit.
- Acts as a professional advisor and mentor for workteam / taskforces .)”
Skill for Customer Technical Advocate
- Product/Service Knowledge: Having a solid understanding of the company’s technology, products, or services to help customers in the best way possible.
- Technical Communication: Explaining complex technical stuff in a way that’s easy to understand for the customer.
- Troubleshooting & Problem-Solving: The ability to spot technical problems and come up with quick, effective solutions.
- Data Analysis: The skill to read and make sense of logs, error messages, and performance data to solve issues.
- Basic Networking & IT Knowledge: Familiarity with cloud services, networking, APIs, or how systems work together, depending on your area of expertise.
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Apply Now for the Customer Technical Advocate Role at Nokia
Why Join Nokia as Customer Technical Advocate?
Working as a Customer Technical Advocate at Nokia gives you the opportunity to engage with exciting technologies like 5G, cloud networks, and AI solutions. Nokia is a global leader in communications, offering a strong platform for personal and professional growth through training, certifications, and mentorship. In this role, you’ll be able to tackle real-world technical challenges, collaborate closely with engineering and R&D teams, and make a real impact on customer experiences.
With a presence around the world, Nokia embraces a diverse and inclusive work environment, allowing you to collaborate with talented professionals from various backgrounds. Being a well-established and respected company, Nokia offers job security, innovation, and long-term career growth, making it an ideal place for those looking to build a lasting career. Employees also enjoy competitive salaries, health benefits, and flexible work arrangements, ensuring a rewarding and balanced career path.
About Nokia company :
Nokia is a well-known name in technology, networking, and communications, with a history of over 150 years. Based in Espoo, Finland, the company has played a big role in shaping how people and businesses stay connected. From the early days of mobile networks to today’s 5G, cloud services, and AI-driven technologies, Nokia has always been ahead in innovation.
The company works with telecom providers, businesses, and governments around the world to build fast, secure, and reliable networks. With a strong focus on research and development, Nokia continues to improve technologies like fiber optics, IoT, and next-generation wireless networks. Along with innovation, Nokia also cares about the environment and is working towards a greener and more connected future.
With a diverse team of professionals across the globe, Nokia believes in teamwork, creativity, and career growth, making it a trusted name in the industry and a great place for tech enthusiasts to build their future.
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FAQ: Work from home at Nokia
What are the working hours for this role?
The working hours for this position will depend on the time zone you are located in. Nokia operates globally, so flexibility may be required to accommodate different customer time zones. The position may require you to be available during business hours, and in some cases, support could be needed outside of traditional hours.
Will I need to relocate for this job?
No, the Customer Technical Advocate role at Nokia is fully remote. You do not need to relocate to any specific location to apply for this position.
How do I apply for this position?
To apply, visit the careers section on Nokia’s official website, search for the position of “Customer Technical Advocate” (remote role), and follow the application instructions.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.