Freshers and people with up to 3 years of experience are being hired by Atlan for work-from-home jobs. The role of Technical Support Engineer is being offered, and work can be done from anywhere. A bachelor’s degree and interest in technology are needed for this opportunity to start or grow a career. Learning, teamwork, and new ideas are encouraged by Atlan in this flexible work-from-home environment.
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Atlan Work from home jobs – Overview
| Work from home jobs Details : | |
| Company | Atlan work from home |
| Roles | Technical Support Engineer |
| Qualification | Bachelor’s degree |
| Location | Remote |
| Work Experience | 0-3 years |
What will you do?
- Customer issues are taken care of and followed up with the right teams until they are resolved.
- Root causes of problems are identified instead of only quick fixes, to prevent them from happening again.
- Customer calls are answered proactively during busy times to maintain service quality.
- Urgent issues are addressed quickly and are resolved within agreed service times.
- Major incidents are managed by working with multiple teams.
- Complicated technical issues are resolved by working closely with developers.
- Product quality is improved by working together with Customer Support and Engineering teams.
- System health is monitored using logs, alerts, and performance data to detect problems.
- Helpful communication and documentation are written for customers.
- User feedback is turned into clear requirements and shared with the engineering team to implement solutions.
- Support processes like ticket handling and workflows are improved to scale better.
- Training and help materials are managed and improved for customers.
- New team members are trained and mentored as the team grows.
What makes you a match for Atlan ?
- Experience with data or working in a B2B SaaS company is expected, and an interest in learning about product growth by understanding users is shown.
- Knowledge of data, software, products, and business operations is required.
- Familiarity with tools for moving, storing, and analyzing data is needed, and new updates are followed.
- Software problems are found and fixed, customer needs are understood, and difficult issues are solved by following the correct steps.
- A quick learning ability is demonstrated, questions are asked, and ideas are discussed to find the right answers.
- Good cooperation with people inside and outside the company, including different countries, is shown.
- Problems are recorded to help the team fix them faster and improve the product.
- Problems are solved well, and the solutions are written down.
- Knowledge of at least one programming language like PHP, Java, or Python is considered helpful.
Apply Now for the Technical Support Engineer Role at Atlan
| Click the link below to apply for the Technical Support Engineer Role at Atlan | |||||
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Why Join Atlan Vacancies as Freshers?
Joining Atlan as a fresher is a good chance to start your career in a fast-growing company. Atlan gives you a friendly place to learn from experienced people and work on interesting projects about data and technology. You will get real experience with new tools and solve real problems that help you improve your skills. The company likes new ideas and encourages creativity, so it is a great place to learn and grow. Atlan also offers good training, guidance, and a team that works together to help new workers feel happy and do well.
About Atlan company :
Atlan is a modern data collaboration platform designed to help organizations manage and govern their data efficiently. Founded in 2018 by Prukalpa Sankar and Varun Banka, Atlan serves as a central hub that unifies data from various sources, enabling data teams to discover, understand, and collaborate on data assets seamlessly.The platform integrates with popular tools like Snowflake, Redshift, Databricks, Looker, and Power BI, providing a single source of truth for data teams. Atlan’s active metadata capabilities facilitate real-time data discovery, governance, and collaboration, streamlining workflows and enhancing productivity.
Frequently Asked Questions (FAQs) – Atlan Work from Home
Is Atlan hiring freshers for work-from-home positions?
Yes, Atlan hires freshers for certain entry-level roles, especially in customer support, data operations, and junior technical positions. They provide training and mentorship to help new employees grow.
What are the key skills required for Atlan’s remote jobs?
Atlan looks for candidates with a good understanding of data tools, problem-solving skills, communication ability, and sometimes knowledge of programming languages like Python or Java. Familiarity with SaaS and data platforms is a plus.
What kind of work-from-home jobs does Atlan offer?
Atlan offers various remote roles primarily related to data management, product support, and software development. These roles allow employees to work with modern data tools and collaborate with global teams.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
