Walk-in Drive at Emaar India for Contact Center Agents

Walk-in Drive at Emaar India for Contact Center Agents Roles . Any Graduate candidate can apply for the post.

Walk-in Drive at Emaar India -Overview

• Company – Emaar India (Walk in)
• Role – Contact Center Agents
• Qualification – Any Graduate
• Experience – 1 – 4 years
• Location – Gurgaon
• Salary – 4-6.5 LPA

ABOUT Emaar India COMPANY

Emaar India Limited is a real estate developer principally engaged in promotion, construction, development and sale of integrated townships, residential and commercial multi storied buildings, houses, flats, shopping malls, hotels, and other developments. The company develops residential and commercial projects in different parts of India, including Gurugram, Delhi/NCR, Mohali, Lucknow, Indore and other Indian cities

Walk-in Drive at Emaar India – Front Office Contact Center Agents Responsibilities

• Provide timely and accurate information to customers, addressing inquiries, product-related questions, and resolving issues efficiently.
• Offer assistance in a professional and courteous manner, ensuring a positive customer experience.
• Handle inbound calls, emails, or chats from customers seeking assistance or information.
• Initiate outbound communication when necessary, such as follow-up calls or updates on customer inquiries or issue resolution.
• Resolve customer issues through active problem-solving and troubleshooting, utilizing available resources and escalating complex issues to higher-level support when needed.
• Document customer interactions, issues, and resolutions in the contact center system.

Walk-in Drive at Emaar India -Skills Required

• Clear and effective communication skills, both verbal and written, are essential for conveying information to customers and understanding their needs.
• Active listening skills to comprehend customer concerns and gather necessary details for issue resolution.
• Empathy is crucial for understanding and relating to customers’ situations and concerns, fostering a positive customer experience.
• Patience is necessary when dealing with frustrated or upset customers, ensuring a calm and supportive interaction.
• In-depth knowledge of the products or services offered by the company to provide accurate information and address customer queries.
• Familiarity with contact center systems and software used for logging and tracking customer interactions.

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HOW TO APPLY FOR THE Walk-in Drive at Emaar India INTERVIEW?

To apply for the Emaar India walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Walk-in Drive at Emaar India – Frequently Asked Question?

What is the Emaar India walk-in selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 2.5-2.75 Lacs P.A. for the this role.

Who is owner of Emaar?

Mohamed Alabbar

Who is the head of Emaar India?

Kalyan Chakrabarti

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information