Walk-in Drive at Tech Mahindra for Multiple role. 12 Pass/ Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra-Overview
- Company – Tech Mahindra(Walk in)
- Role -Customer Support Associate/Voice Process/Stock Market ( Voice + Chat )
- Qualification –12 Pass/ Any Graduate
- Experience –0-5year
- Location –Noida/Gandhinagar,Gujarat/Mumbai
- Salary –0.5 – 3 LPA
Walk-in Drive at Tech Mahindra-ABOUT COMPANY
Tech Mahindra is a multinational information technology (IT) services and consulting company headquartered in Pune, India. It is a part of the Mahindra Group and was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications (BT). Over the years, Tech Mahindra has grown to become one of the leading IT services companies globally, providing a wide range of technology solutions to clients across various industries.
Walk-in Drive at Tech Mahindra-Customer Support Associate-Responsibilities
- Customer Communication: Interact with customers through various channels such as phone, email, live chat, or social media to assist with their queries and provide information about products or services.
- Issue Resolution: Listen to customers’ concerns, troubleshoot problems, and work towards resolving their issues in a timely and efficient manner.
- Product Knowledge: Develop a deep understanding of the company’s products or services to answer customer questions accurately and effectively.
- Order Processing: Assist customers with placing orders, tracking shipments, and handling returns or exchanges.
- Technical Support: Provide basic technical support, such as guiding customers through product installations or troubleshooting minor technical issues.
- Complaint Handling: Handle customer complaints and work towards finding appropriate solutions to ensure customer satisfaction.
- Customer Satisfaction: Strive to exceed customer expectations and ensure a positive experience for every customer interaction.
- Documentation: Accurately document customer interactions, issues, and resolutions in the company’s CRM or ticketing system.
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Walk-in Drive at Tech Mahindra- Voice Process- Responsibilities
- Customer Communication: Interacting with customers over the phone to address their inquiries, provide information, and assist with their concerns or issues.
- Inbound Calls: Receiving incoming calls from customers who need assistance or have questions related to products, services, billing, or other matters.
- Outbound Calls: Making proactive calls to customers for various purposes, such as follow-ups, order confirmations, or customer feedback surveys.
- Issue Resolution: Listening to customer concerns, troubleshooting problems, and working towards resolving their issues in a timely and satisfactory manner.
- Product Knowledge: Developing a deep understanding of the company’s products or services to provide accurate and helpful information to customers.
- Call Documentation: Accurately documenting customer interactions, inquiries, and resolutions in the company’s CRM or ticketing system.
Walk-in Drive at Tech Mahindra-Skills Required
- Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers, understanding their inquiries, and providing clear and helpful responses.
- Active Listening: The ability to actively listen to customers’ concerns and questions to fully understand their needs and provide appropriate solutions.
- Empathy and Patience: Displaying empathy and patience towards customers, even in challenging situations, helps create a positive customer experience.
- Problem-Solving: Analytical and problem-solving skills are essential for identifying issues, troubleshooting problems, and finding suitable resolutions.
- Product Knowledge: Having a deep understanding of the company’s products or services allows Customer Support Associates to provide accurate information to customers.
- Time Management: Efficiently managing time to handle multiple customer inquiries and resolving them within appropriate time frames.
- Conflict Resolution: De-escalating tense situations and resolving customer complaints or conflicts in a calm and professional manner.
- Technical Aptitude: Basic technical skills to handle simple troubleshooting and guide customers through product installations or usage.
- Adaptability: Being flexible and adaptive to handle different customer scenarios and dynamic work environments.
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HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Associate |
| Experience | 1-3 YEARS |
| Contact no. | Diksha ( 9821097092 ) |
| Date | 1st August – 2nd August , |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | A6, Tech Mahindra Sector 64, Noida 201301,near sec-62 metro station |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Aviation(Airlines/Travel) Voice Process. |
| Experience | 0-5YEARS |
| Contact no. | Saket Srivastava ( 7310454412 ) |
| Date | 1st August – 5th August , |
| Time | 10.00 AM – 4.00 PM |
| walk-in Address: | Noida Sec 64 Nearest Metro Sec 62, Landmark Sahara Cut. |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support |
| Experience | 1YEARS |
| Contact no. | kirti pahuja ( 09873004708 ) |
| Date | 31st July – 6th August , |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | A 20 Tech Mahindra Noida Sector 60 |
| EMAIL-ID | [email protected] |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Domestic Voice Process |
| Experience | 0-3YEARS |
| Contact no. | LITCHENSA FERNANDES ( 7039062301 ) |
| Date | 1st August – 8th August , |
| Time | 12.00 PM – 6.00 PM |
| walk-in Address: | KNOWLEDGE BOULEVARD A, A-84, SECTOR 62, NOIDA ( 1st Floor , Tower B) |
| EMAIL-ID | [email protected] |
FOR Gandhinagar ,Gujarat LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process Customer Support |
| Experience | 0-2YEARS |
| Contact no. | Jayvir Varu ( 8976928783 ) |
| Date | 31st July – 9th August , |
| Time | 10.00 AM – 4.00 PM |
| walk-in Address: | Tech Mahindra Ltd. 19th Floor, QC-1 Building, Tower-1, GIFT City, Gandhinagar, Gujarat – 382355 |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Executive |
| Experience | 0-5YEARS |
| Contact no. | Anjali Siddhu ( 9699666772 ) |
| Date | 31st July – 9th August , |
| TIME | 9.30 AM – 5.30 PM |
| walk-in Address: | Tech Mahindra Limited Oberoi Estate Garden 1, Chandivali Sudies Chandivalisales Vehar Road, Mumbai, Maharashtra 400072 |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Stock Market ( Voice + Chat ) |
| Experience | 0-4YEARS |
| Contact no. | Anjali Siddhu ( 9699666772 ) |
| Date | 31st July – 9th August , |
| TIME | 10.30 AM – 4.30 PM |
| walk-in Address: | Tech Mahindra BPS, Wing – I & II, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri East, Mumbai, Maharashtra 400072 |
Walk-in Drive at Tech Mahindra– Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 0.5 – 3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
