Namecheap off Campus Recruitment hiring as Technical Chat Support Specialist Roles. Any engineering/ computer science/ IT graduate Candidates can apply for the post.
Table of Contents
Namecheap off Campus Recruitment – Overview
- Company – Namecheap
- Role – Technical Chat Support Specialist
- Qualification – Any engineering/ computer science/ IT graduate
- Experience – 0-2
- Location – Coimbatore
- Salary- 3Lpa – 4Lpa
Namecheap off Campus Recruitment – ABOUT COMPANY
Namecheap is a renowned and customer-focused domain registrar and web hosting provider. With a mission to make online presence accessible to everyone, Namecheap offers affordable and reliable web services, including domain registration, web hosting, and SSL certificates. The company is known for its commitment to delivering outstanding customer support and user-friendly technology solutions. Namecheap’s off-campus recruitment programs offer talented individuals opportunities to join their dynamic team, contributing to their mission of democratizing the internet and empowering individuals and businesses to thrive online.
Namecheap off Campus Recruitment – Technical Chat Support Specialist Responsibilities
- Customer Assistance: Providing real-time technical support to customers through chat, addressing their inquiries, troubleshooting technical issues, and guiding them through problem-solving steps.
- Issue Resolution: Diagnosing and resolving technical problems related to products, software, or services, and ensuring that customers receive effective solutions in a timely manner.
- Product Knowledge: Maintaining a deep understanding of the company’s products, services, and technology to provide accurate information and assistance to customers.
- Documentation: Keeping detailed records of customer interactions, technical issues, and solutions provided to maintain a comprehensive knowledge base and facilitate continuous improvement.
- Quality Assurance: Ensuring a high level of customer satisfaction by delivering exceptional service, adhering to service-level agreements, and following company policies and procedures for effective technical support.
| ALSO APPLY FOR Deloitte-Analyst-VIEW & APPLY Bank of America-Team Member-VIEW & APPLY MarshMcLennan-Engineer – IT Systems Engineering-VIEW & APPLY McDermott-Associate Instrumentation & Controls Eng–VIEW & APPLY Conduent-IT Operations Associate-VIEW & APPLY |
Namecheap off Campus Recruitment – Skills Required
- Customer Assistance: Providing real-time technical support to customers through chat, addressing their inquiries, troubleshooting technical issues, and guiding them through problem-solving steps.
- Issue Resolution: Diagnosing and resolving technical problems related to products, software, or services, and ensuring that customers receive effective solutions in a timely manner.
- Product Knowledge: Maintaining a deep understanding of the company’s products, services, and technology to provide accurate information and assistance to customers.
- Documentation: Keeping detailed records of customer interactions, technical issues, and solutions provided to maintain a comprehensive knowledge base and facilitate continuous improvement.
- Quality Assurance: Ensuring a high level of customer satisfaction by delivering exceptional service, adhering to service-level agreements, and following company policies and procedures for effective technical support.
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR Namecheap off Campus Recruitment ?
To apply for the Namecheap off Campus Recruitment – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Namecheap off Campus Recruitment 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Technical Chat Support Specialist (Coimbatore Location)
Namecheap off Campus Recruitment 2023 – Frequently Asked Question ?
What is the Namecheap selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3Lpa – 4Lpa for the this role.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
