Bigbasket Walk-in Drive for Customer Service Non Voice Process Role. 12th Pass / Any Graduate candidate can apply for the post
Table of Contents
Bigbasket Walk-in Drive – Overview
- Company website – www.bigbasket.com
- Company – Bigbasket (Walk in)
- Roles – Customer Service Non Voice Process
- Qualification – 12th Pass / Any Graduate
- Location – Bangalore
- Work Experience – 0 – 4 years
- Salary – 2.25-3 LPA
ABOUT Bigbasket COMPANY
Bigbasket is one of India’s leading online grocery delivery platforms. Founded in 2011, the company has established itself as a key player in the e-commerce sector, particularly in the grocery and household essentials space. Bigbasket enables customers to order a wide range of products, including fresh produce, groceries, household items, and more, through its online platform or mobile app. The company has built a robust network of suppliers and delivery logistics to ensure timely and efficient service to its customers. With a focus on convenience and quality, Bigbasket has become a popular choice for consumers seeking a convenient and hassle-free way to fulfill their grocery needs in the fast-growing Indian e-commerce market.
Bigbasket Walk-in Drive – Roles & Responsibilities For Customer Service Non Voice Process
- Respond to customer inquiries and issues through non-verbal communication channels, including email and chat. Provide clear and helpful information, addressing customer concerns and ensuring a positive customer experience.
- Troubleshoot and resolve customer problems, complaints, or requests effectively. Collaborate with other departments or teams as needed to provide comprehensive solutions and ensure customer satisfaction.
- Maintain accurate and detailed records of customer interactions, including issues raised, resolutions provided, and any follow-up actions required. Ensure proper documentation for future reference and reporting purposes.
- Develop a comprehensive understanding of the company’s products or services to provide accurate information and assistance to customers. Stay informed about updates, features, and relevant details.
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Bigbasket Walk-in Drive – Skills Required
- Strong written communication skills to convey information clearly and professionally. The ability to compose accurate, concise, and engaging messages is essential for effective customer interactions.
- The ability to understand and empathize with customer concerns. Customer service representatives in non-voice processes should convey empathy and offer support even without verbal communication.
- Effective problem-solving skills to analyze customer issues, troubleshoot problems, and provide appropriate solutions through written channels. The capacity to think critically and offer clear resolutions is crucial.
- In-depth knowledge of the company’s products or services is necessary. Customer service representatives should be well-versed in the features, benefits, and usage of offerings to provide accurate information and assistance.
HOW TO APPLY FOR Bigbasket Walk-in Drive ?
To apply for the Bigbasket Walk-in Drive Candidate need to walk in to the Venue that is given below.
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Non Voice Process |
| Experience | 0 – 4 years |
| CONTACT | Vineeth |
| Date | 9th March – 18th March |
| Time | 10.30 AM – 3.00 PM |
| walk-in Address : | 224 (old# 80/3), Ranka Junction, 4th Floor, Old Madras Road, Tin Factory, KR Puram, Bangalore – 560016. |
Bigbasket Walk-in Drive- Frequently Asked Question?
What is Bigbasket Walk-in Drive Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2.25-3 LPA is based on the reports of Glassdoor and Ambition Box.
Who owns BigBasket?
Tata Group became the owner of BigBasket in May 2021
Who is the brand ambassador of BigBasket?
Online supermarket Bigbasket unveiled a new and fresh brand identity and announced Shah Rukh Khan as its brand ambassador.
Who is the founder and CEO of BigBasket?
Hari Menon is the co-founder and CEO of BigBasket, India’s largest online grocery shopping portal, and mobile app
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
