JLL Mega off campus Drive 2023 for Customer Relations Executive/ Customer Service/ Business Support, Customer Service/ Guest Relation Executive/ Facilities Executive Roles. Any Graduate candidates can apply for the post.
Table of Contents
JLL Mega off campus Drive – Overview
- Company – JLL
- Role – Customer Relations Executive/ Customer Service/ Business Support, Customer Service/ Guest Relation Executive/ Facilities Executive
- Qualification – Any Graduate
- Experience – 0-5 Years
- Location – Mumbai/New Delhi/Gurgaon/Noida/Pune/Bangalore
- Salary – 4 LPA – 8 LPA
ABOUT JLL COMPANY
JLL, also known as Jones Lang LaSalle, is a leading professional services firm specializing in real estate and investment management. With its global presence, JLL operates in over 80 countries, providing a wide range of services to clients in the real estate industry. These services include property leasing, facilities management, project management, and property investment advisory. Established in 1783 and headquartered in Chicago, USA, JLL has evolved into a trusted partner for investors, businesses, and individuals seeking expertise in the complex world of real estate. The company’s commitment to innovation and sustainability, along with its extensive market knowledge, has solidified its position as a key player in the global real estate market.
JLL Mega off campus Drive – Roles & Responsibilities For Customer Relations Executive
- Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
- Maintaining a hospitality outlook and always look presentable.
- Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
- Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
- Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
- Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
- Being familiar with lost and found procedures.
- Nominating and attending the training programs at site/ JLL office.
- Addressing concerns through daily checking of mails for priority requests.
- Receiving calls and emails from clients.
- Ensuring closure of complaints by proper communication to stakeholders.
- Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint
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JLL Mega off campus Drive – Skills Required For Customer Relations Executive
- Excellent communication and interpersonal skills for effective customer interaction.
- Empathy and understanding to address customer needs with sensitivity.
- Problem-solving abilities to resolve customer issues and complaints.
- Patience and composure in handling challenging situations.
- Time management skills to manage multiple customer inquiries efficiently.
- Knowledge of product or service offerings to provide accurate information and assistance.
JLL Mega off campus Drive – Roles & Responsibilities For Guest Relation Executive
- Welcoming and assisting guests with check-in and check-out procedures.
- Addressing guest inquiries, concerns, and requests promptly and professionally.
- Providing information about hotel facilities, services, and local attractions.
- Handling reservations and coordinating guest amenities and special requests.
- Ensuring a pleasant and memorable experience for guests throughout their stay.
- Resolving any issues or complaints to maintain high levels of guest satisfaction.
JLL Mega off campus Drive – Skills Required For Guest Relation Executive
- Strong interpersonal and communication skills to engage with guests effectively.
- Exceptional customer service abilities to ensure a positive guest experience.
- Multitasking and organizational skills to handle various guest requests simultaneously.
- Problem-solving capabilities to address guest inquiries and concerns promptly.
- Cultural awareness and adaptability to cater to diverse guest preferences.
- Teamwork and collaboration to coordinate with hotel staff for seamless guest service.
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HOW TO APPLY FOR JLL Mega off campus Drive 2023 ?
To apply for the JLL Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Relations Executive Role – Mumbai (1-2 years)
Customer Relationship Executive Role – New Delhi (1-2 years)
Customer Service Role – Gurgaon (1-2 years)
Business Support, Customer Service Role – Noida (1-2 years)
Guest Relation Executive Role – Pune (0-1 years)
Facilities Executive Role – Bangalore (3-5 years)
JLL Mega off campus Drive 2023 – Frequently Asked Question?
What is the JLL selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 8 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
