Smartlion off Campus Recruitment 2023 hiring as Customer Support Executives & multiple other roles Role. Any Graduate Candidates can apply for the post.
Table of Contents
Smartlion off Campus Recruitment 2023 – Overview
- Company – Smartlion
- Role – Customer Support Executives & multiple other roles
- Qualification – any graduate
- Experience – 0-8 years
- Location – Across india ( multiple cities )
- Salary- 3LPA – 8LPA
Smartlion off Campus Recruitment 2023 – ABOUT COMPANY
In a demanding business with high expectations and standards, we honestly represent our clients to candidates and our candidates to clients. We do not promise what we cannot deliver. We accord the highest respect to information that we have been entrusted with. Smart Lion will not only give you international scope, but universal appeal. We works closely with the clients to develop a site that reflects your company’s personality. We have experienced HR and Consultants team with leading Indian and international companies. We are providing customized Recruitment, Staffing , Payroll , Resume Building , Interview Trainning Etc… We know how to promote businesses Locally & Internationally, so we will incorporate your vision with our expertise to maximize your impact on the internet. Smart Lion is proud of its long standing relationships in the industry and the fact that most of its revenue comes from its existing clients, which is a testimonial of happy clients.
Smartlion off Campus Recruitment 2023 – Customer Support Executives Responsibilities
- Communication and Interaction:
- Responding to customer inquiries, questions, and issues through various communication channels, such as phone, email, chat, or social media.
- Providing prompt and courteous assistance to customers, addressing their concerns effectively.
- Problem Solving:
- Analyzing customer feedback to identify recurring issues and suggest improvements.
- Identifying and resolving customer issues and complaints, including technical problems or service-related concerns.
- Product/Service Knowledge:
- Keeping up-to-date with product updates and changes.
- Maintaining a deep understanding of the company’s products or services to provide accurate and relevant information to customers.
- Technical Support:
- Assisting customers with technical issues, troubleshooting problems, and providing step-by-step guidance.
- Escalating complex technical issues to specialized support teams when necessary.
- Documentation:
- Creating and updating knowledge base articles or FAQs to help customers find answers independently.
- Documenting customer interactions, including inquiries, issues, resolutions, and feedback, for reference and analysis.
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Smartlion off Campus Recruitment 2023 – Skills Required
- Effective Communication: Clear and empathetic communication is crucial for understanding customer needs, providing information, and resolving issues. This includes verbal and written communication skills.
- Product/Service Knowledge: Thorough knowledge of the company’s products or services to offer accurate and helpful information to customers.
- Active Listening: Paying close attention to customers, asking clarifying questions, and demonstrating empathy to fully understand their concerns and feelings.
- Patience: Remaining calm and composed when dealing with upset or frustrated customers and providing reassurance and support.
- Technical Proficiency: Ability to understand and troubleshoot technical issues, including familiarity with relevant software and tools.
- Time Management: Efficiently managing multiple customer inquiries and support tickets while meeting response and resolution time targets.
- Problem-Solving: Analytical thinking and problem-solving skills to diagnose issues and find effective solutions.
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HOW TO APPLY FOR Smartlion off Campus Recruitment 2023 ?
To apply for the Smartlion off Campus Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Smartlion off Campus Recruitment 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Customer Support Executives & multiple other roles (Across India Multiple City Location)
Smartlion off Campus Recruitment 2023 – Frequently Asked Question ?
What is the Smartlion selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 8 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
