Walk-in Drive at Fortis from 3rd July – 7th July 2023 | Mumbai

Walk-in Drive at Fortis for Front Office IPD Role. Any Graduate Candidates can apply for the post.

Complete details are given below:-

• Company – Fortis
• Roles – Front Office IPD
• Qualification – Any Graduate
• Location – Mumbai
• Work Experience – 0-5 Years
• Salary – 2 LPA – 3 LPA

ABOUT THE COMPANY

Fortis is the name of a prominent multinational healthcare organization that operates a network of hospitals, diagnostics centers, and other healthcare facilities. The company was founded in 1996 and is headquartered in Gurugram, Haryana, India.

Fortis Healthcare Limited is one of the largest integrated healthcare providers in India and is recognized for delivering quality medical care. It operates hospitals and diagnostic centers across India, offering a wide range of medical services and specialties, including cardiology, orthopedics, neurology, oncology, and more.

Fortis has gained a reputation for providing advanced medical treatments and procedures, utilizing state-of-the-art technology and a team of highly skilled medical professionals. The organization focuses on patient-centric care and aims to provide accessible and affordable healthcare services.

In addition to its operations in India, Fortis also expanded internationally, with a presence in countries like Singapore, Dubai, Mauritius, and Sri Lanka. It has established partnerships and collaborations with leading healthcare providers worldwide to enhance its capabilities and offer specialized treatments.

What you will be doing as Front Office IPD

• Patient Check-in and Registration: You will greet and assist patients as they arrive at the hospital, ensuring a smooth check-in process. This involves collecting patient information, verifying identification, and completing registration forms.
• Appointment Scheduling: You will manage the scheduling of patient appointments, ensuring efficient utilization of resources and maintaining an organized schedule for doctors and other healthcare professionals.
• Billing and Insurance Verification: You will handle billing procedures, including verifying insurance coverage and ensuring accurate documentation of patient information for billing purposes. This may involve coordinating with insurance providers and patients to resolve any billing issues.
• Patient Information and Records: You will maintain patient records and ensure confidentiality of sensitive information. This may include updating patient demographics, medical history, and treatment details in electronic or paper-based systems.
• Patient Communication: You will serve as a point of contact for patients and their families, addressing their queries, providing information about hospital services, explaining admission procedures, and facilitating effective communication between patients and medical staff.
• Coordination with Medical Staff: You will collaborate closely with medical personnel, such as doctors, nurses, and technicians, to ensure a seamless patient experience. This may involve coordinating patient transfers, communicating special requirements, and providing necessary information to the medical team.
• Problem Solving and Customer Service: You will handle patient complaints, resolve issues, and address concerns to ensure patient satisfaction. This involves maintaining a professional and empathetic approach while providing exceptional customer service.

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Skills Required for Front Office IPD

• Excellent Communication: Strong verbal and written communication skills are crucial for effectively interacting with patients, medical staff, and other stakeholders. Clear and concise communication helps in conveying information accurately and empathetically.
• Customer Service: A customer-centric approach is vital as you will be the first point of contact for patients and their families. Having exceptional customer service skills, such as active listening, empathy, and problem-solving abilities, will help ensure a positive patient experience.
• Organizational Skills: Front Office IPD representatives handle multiple tasks simultaneously, such as managing appointments, handling paperwork, and coordinating with medical staff. Strong organizational skills, including time management and attention to detail, will enable you to handle these tasks efficiently.
• Computer Proficiency: Proficiency in using computer systems, electronic medical records (EMR) software, and other administrative tools is crucial. You should be comfortable with data entry, scheduling software, and other digital tools commonly used in healthcare settings.
• Multitasking Abilities: In a busy hospital environment, the ability to multitask and prioritize tasks effectively is vital. You should be able to handle multiple inquiries, manage patient flow, and address various administrative responsibilities simultaneously without compromising accuracy or quality.
• Interpersonal Skills: Building positive relationships with patients, their families, and medical staff is essential. Having strong interpersonal skills, such as empathy, patience, and the ability to work well in a team, will contribute to a harmonious work environment.
• Problem-Solving Skills: Front Office IPD representatives encounter diverse challenges and situations. Being able to think critically, analyze problems, and find appropriate solutions is valuable. This skill helps in resolving conflicts, handling patient complaints, and managing unexpected situations.

HOW TO APPLY FOR THE WALK IN INTERVIEW?

To apply for the Fortis (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

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Fortis (walk-in) – Frequently Asked Question?

What is Fortis Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary at Fortis for freshers?

The average of 2 LPA – 3 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.